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"Clean room, warm and good food."

"Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. "

"We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

"Wonderful stay and a lovely room. Had breakfast both morning - delicious though service was a bit slow and had to go ask for buffet table to be replenished - could ba bit more attentive. Had evening meal both nights and food was delicious and excellent service "

"Lovely clean room and bathroom, Staff were all friendly, welcoming and efficient, Dinner was good and Breakfast excellent value "

"It was rather too warm in my room, I did mention this to the reception , but only on check out. I did not use the Bar as I was Going into town. "

"Ok condition but starting to look tired in places. Facilities are great for outdoor space and exercise options."

"Room was a lovely size and well decorated. Room was relatively clean, with the exception of a few dead bugs in the windows. Room service was slightly disappointing with some items not arriving, and no answer on the phone after to sort it. 10 calls and a voicemail. Breakfast was also disappointing, the cost of £18 per person was very steep especially with very little selection on offer. The highlight to all this that made it a bit better, was Liz who worked at the breakfast station who was very...

"Breakfast was good as was service in hotel. However I wouldn't recommend if going with children/babies. Limited facilities (no fridge in room, limited storage space for unpacking) and pool depth is 1.1m only in small section of pool with limited usage times for children, rest is 1.4m. Location itself was decent -15/20 mins from main centre. Didn't eat lunch/dinner at hotel so can't recommend. Hotel garden was nice. Free parking on site."

"Ideal place for a quiet, relaxing stay. The staff could not have been any more helpful or accommodating. Excellent breakfast with plenty of choice, plus a fresh light bites menu available all afternoon and into the evening."

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."

"Overnight winter stay. Room clean. Good breakfast. Friendly staff. All well"

"Free parking, Good breakfast."

"Rebeca was very helpful and had t"

"Room was basic, shower water pressure very low, lighting in room not great, Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc.. Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people "

"Very comfortable one night stay for business. I did not get to use the pool, but was impressed with the facilities on offer."

"Dated"

"The staff were fantastic and couldn’t do enough for you. we really enjoyed our stay and there is so much history to explore."

"Excellent food and service. Room was excellent. Highly recommended "

"Lovely large room, well used but clean and everything worked. Friendly helpful staff. Plenty of parking, good internet. Excellent breakfast. Overall great value"