Quality Inn & Suites Hanes Mall

Property class: 2.5

Choose dates to view prices

Located close to Novant Health Forsyth Medical Center and Hanes Mall, Quality Inn & Suites Hanes Mall provides a garden and a business centre. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and framed artwork on the walls.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand, lamps, and a window with curtains.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a door.

Standard Single Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

About the area

Located in Winston-Salem, Quality Inn & Suites Hanes Mall is in the city centre. Looking to enjoy an event or a match? See what's going on at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Visit our Winston-Salem travel guide
Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

What's nearby

  • A city skyline at dusk with illuminated buildings and a bridge.
    Wake Forest University
    10 min drive - 7.9 km
  • Hanes Mall
    10 min walk - 0.9 km
  • Adventure Landing Winston-Salem
    15 min walk - 1.3 km
  • Benton Convention Center
    6 min drive - 6.1 km
  • Winston Salem State University
    7 min drive - 8.5 km

Getting around

  • High Point Station
    26 min drive
  • Charlotte-Douglas International Airport (CLT)
    81 min drive

Restaurants

  • McDonald's
    14 min walk
  • Texas Roadhouse
    18 min walk
  • Chipotle Mexican Grill
    16 min walk
  • Golden Corral
    20 min walk
  • The Cookie House
    16 min walk

About this property

Quality Inn & Suites Hanes Mall

  • Hotel near Novant Health Forsyth Medical Center
  • Located close to Hanes Mall and Wake Forest University Baptist Medical Center, Quality Inn & Suites Hanes Mall provides a garden and a business centre. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, ATM/banking services and a 24-hour front desk
    • 3 meeting rooms, a banquet hall and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 146 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

Similar properties

Free WiFi, bed sheets
Suburban Studios Winston Salem-University Parkway
Winston-Salem
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
6.2 out of 10, 1,004 reviews
Suburban Studios Winston Salem-University Parkway
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The seasonal pool will be open from 26 May to 04 September

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Checkout is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn & Suites Hanes Mall Reviews

6.8

6.8

Cleanliness

8.2

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 127 out of 1001 reviews
Rating 2 - Terrible. 172 out of 1001 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
Very convenient location 🙂
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but very clean. Staff very friendly and helpful. Enjoyed the breakfast bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Ended up in a decent room with a firm king sized bed after the first double room offered was stinky . Thankfully I Only was there a few hours an Average hotel .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as hotels go, this place is no luxury. The amenities are middling, rooms generic, and the overall atmosphere is just... eh. But the staff are what really makes a hotel shine, and shine they did. Tom was an excellent host. In every interaction, he went above and beyond to ensure his customers had satisfactory lodgings. He took my concerns seriously and I witnessed him doing the same for others as I passed through the lobby. His exemplary courtesy and calm, cheerful demeanor really brightened my stay. Add to that the clean pool, superb AC, and free parking, and it's definitely a worthwhile lodging. If I had the misfortune to return for similar business, I'd be comfortable staying here again.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations. Reasonably priced, but without sacrificing any fundamental element. Front desk staff is exceptional, made me really feel welcome.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The rooms are really dated and need an upgrade. Staff was very friendly.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was super helpful and courteous, especially Mr. Tom. Room was clean, though a few minor items could use repairs. Great value for the price!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable. The only problem i had was the water pressure in the shower. It took forever to rinse the soap off.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly, breakfast pretty good, older hotel showing it's age, but very affordable and comfortable for my dog and I
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The trip was fine. The hotel location was great for what I needed. No complaints.
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great, the room was less than so. Sink was broken and didn’t drain, shower looked as if it had been neglected for years and run down. The bed was so uncomfortable and didn’t smell too great, just overall unpleasant stay as far as quality.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location. Self parking.
Stayed 11 nights in Sep 2024