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"Office management was very friendly. TV was not working for our stay and was told it was an ongoing issue. Room was outdated, but beds are comfy."

"The pool and hot tub were very nice, the breakfast was the best American hotel breakfast I have ever had, and the woman who checked us in was very welcoming and helpful."

"you get what you pay for. staff was friendly "

"My wife and I stayed here. The rooms were clean and comfortable, exactly what you need after a long day. It was peaceful and quiet despite being by the highway. The staff were really friendly and helpful, making the whole stay a breeze. I definitely recommend this spot if you're looking for affordable, clean accommodation."

"Very nice and priced great"

"We have stayed in Centralia and nearby cities over the years for volleyball at NW Sports Hub. I had never considered staying at Peppermill Empress. I am so used to staying at chain hotels and always get a bit nervous about local hotels. I had a friend stay at Peppermill last fall and told me that it was clean, had friendly staff and felt safe. So I booked it! At half the price of other hotel chains in the area, I was pleasantly surprised. The front desk clerk was very nice and helpful at...

"We love staying at the historic places McMenamin’s has restored! Delicious coffee ready for guests in the morning, robes in each room, a comfortable bed and clean room, a restaurant serving delicious food downstairs, all for $100 a night. Can’t find that anyplace I’d want to stay these days. The clean shared bath and the memories of the train whistle outside our room are a small price to pay for such a memorable night away."

"Staff, room and breakfast was excellent. And even though we left really early in the morning before breakfast, the coffee and hot water for tea was available to fix and take with us."

"Very simple place...old time motel. Nice staff and owners and very basic. Good value, especially if you aren't looking for anything fancy."

"Good experience "

"Absolutely wonderful stay; front desk staff person, Oliver, was exceptional in helping me. 100% recommend."

"Great hotel. Especially since it’s the only good hotel in the area. The floors could be moped better but otherwise very clean and lots of extras."

"The rooms were very clean and the amenities were great! The bed and pillows were so comfy too. Will definitely stay again"

"The rooms were over all okay the shower kinda sprayed everywhere because it doesn’t have the correct curtains for the design of the shower, the window was broken, and the AC dosent work. "

"Clean room and property. The staff were friendly and helpful."

"There were bed bugs. Skip this hotel."

"The property was clean the rooms were very clean the breakfast was wonderful, the staff were very helpful and very friendly, the only thing I didn't care for was the price, rooms are priced like your at the Hilton"

"The room was clean and the beds were comfortable; the showers could use an update. The WiFi didn’t work in our room nor could we get a cell signal which was slightly frustrating but I think that was an isolated problem to the location of our room."

"We have stayed here many times and it’s been great. However, this time the pool area was closed. The water barely trickled out of the bathroom sink faucet and the fan had a loud annoying squeak. Everything else was great, as usual."