"On first glance, our room seemed clean, but we discovered the next day that one of the beds REEKED of urine! The front desk staff moved us to a new room right away, but the bathroom had black hair in the shower and on the toilet! We checked out early the next morning, but the manager called us and offered us a $30 credit for our trouble, along with 1000 points. A free night’s stay would have been better, considering my daughter was in tears and her pillows were ruined from the pee bed! Will...
"On first glance, our room seemed clean, but we discovered the next day that one of the beds REEKED of urine! The front desk staff moved us to a new room right away, but the bathroom had black hair in the shower and on the toilet! We checked out early the next morning, but the manager called us and offered us a $30 credit for our trouble, along with 1000 points. A free night’s stay would have been better, considering my daughter was in tears and her pillows were ruined from the pee bed! Will...
Laura