We actually loved the hotel & staff. Our issue was the beds. We were in room 315 and the beds were so hard & uncomfortable, that now of could hardly sleep. ☹
เข้าพัก 1 คืน, กันยายน 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jill
8 ก.ย. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Just ok
Pros - bed was comfortable, location, room was clean, the cleaning crew was great!
Cons - air conditioner was SO LOUD, my husband was given a really hard time about not wearing a mask even though he explained he couldn't wear one while wearing his hearing aids, the breakfast was so-so, our room was very small.
เข้าพัก 3 คืน, กันยายน 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
8 ก.ย. 2020
Room wasn’t ready at 3, waited almost an extra hour. Room smelled harsh may
I waited over 10 min for someone to show up at the front desk to check me in. There was a sign on the counter saying I am away from the desk bc I am helping a guest. Meanwhile when the staff member showed up she reeked of tobacco so clearly she was not helping a customer.
Loved the room...great price..only about 10min walk to beach....the scenery around is good....the walk not as bad as I thought it would b....grab and go breakfast could've been a little better...little more options but was good...pool good went in the rain and it was still good....bed is comfortable...bring extra towels or get more for floors with water from pool or beach...refrig. is a freezer only down side..froze everything I put in there..but a good side to drinks for the beach walk...
The facility is very outdated & old. The frig was old & had ice in it that needed to be defrosted. In 2020 there was no microwave! The room had been painted multiple times with remnants of the last paint still there.
The swimming pool was great. Clean and the area was well kept. The staff were very nice and helpful.
The water pressure in the hotel room was very low. The water in the tub drained extremely slowly.
เข้าพัก 2 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kim
22 ก.ค. 2020
ชื่นชอบ: ความสะดวกสบายของห้องพัก
It’s a pandemic ...I feel the room could’ve been a little cleaner ...I went to food lion to purchase cleaning supply .
เข้าพัก 1 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
20 ก.ค. 2020
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Staff was very nice and amenities were nice also. The room had a very strong mildew smell. I did not like this at all.
When my family and I got there at 3pm to check in, we waited 20 minutes in the lobby before someone came to check us in only to be told our room was not ready yet. So we left and came back a hour later, received a room on the 3rd floor. When we got to the room the door was wide open which was weird. Walked in the room to find a bathtub full of dirty water that literally all most made my sister throw up. We were told we were given the wrong room after explaining the room issue. We finally got another room about 20 minutes after that. The room smelled weird and was just uncomfortable even for my 8 year old son. So we went eat dinner, went to the beach for a few hours, and came back and checked out around 11pm that night. Ending our vacation early because we were so disgusted by this hotel. I really believe Wyndham Hotels needs to give me and my family a refund or a free stay someone because yesterday was just a horrible experience for me and my 5 other familt members.
This is a pretty decent hotel.My family/I stayed for three nights and it was walking distance to the beach.I just wished my room would’ve had a microwave in it.But I’m definitely going to stay again.
เข้าพัก 2 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Carmen
6 ก.ค. 2020
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The check in... we arrive 2 hrs early but the made us wait and by 3pm check in time...was a long line and was rush not good specially when you travel with kids and long hrs.
and the AC was really extra noisy...
Our stay was excellent! Everyone was very friendly and helpful. Hotel and room were clean. The continental breakfast had a nice selection and they serve S&D coffee which is delicious. Upon recommendation from the front desk crew we were able to get a discount on dinner one evening from the restaurant next door. Only a few blocks from the beach.
We were very disappointed with the hotel. There was sand in the floor from the moment we walked into our room.
They were not providing cleaning services to the room. The sofa bed, considered beds 3 and 4 in the room, was very uncomfortable. I would not recommend this hotel or stay again.
Great hotel, great service! My daughter and I went for a Memorial weekend trip and we really enjoyed our stay at this hotel! Room was clean and bright. Front desk and other staff was very friendly and helpful. Great location!
Within walking distance to many restaurants and shopping. Depending on traffic a 3-7 min drive to beach. Definitely would stay again and would definitely recommend!
I understand the covid concern what I did not understand is why there was no coffee pot and coffee in the room. Generally it's sealed pkgs of coffee. Was a big inconvenience needing to leave to get coffee in the mornings. Probably doesn't seem like a big deal but when you pay for lodging at the price charged the little emenities to count. Not speaking I'll of the staff but to the corporation. Also, stopped in to see if had a room available. Was told no. Not only was there a no vacancy sign,but when googled said a room was available. Went back in and the desk clerk said she didn't understand why the app states they had a room that they were fully booked but did have one for us. Rediculous
The heating unit had a musky smell in both rooms that my family an i stayed in also the plumbing was not that great. The toilet bowl would never have water in it. I understand you were renovating but besides replacing the carpet those things also need taken care of. Now i know why they only had a total of 8 rooms rented. I'll not recommend any one to stay there. My family and i was so dissatisfied with the place.
We had a very enjoyable stay in Carolina Beach. I made the reservation online at a great rate. When we arrived, we were met by Erin, who was incredibly accommodating. Our checking was smooth and informative. That evening, I needed change and Teresa was so friendly and helpful. We had a delightful conversation. Breakfast was sufficient and we were pleased. The coffee was much better than any typical hotel fare.
Our check out was as smooth as our check in.
After we left, I realized that I had left drink containers in the refrigerator. One call and a turn around and the items were in the office waiting for us.
We highly recommend Microtel Wyndham, Carolina Beach, NC!