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Rating 10 - Excellent. 897 out of 1765 reviews" "
10 - Excellent
897
Rating 8 - Good. 533 out of 1765 reviews" "
8 - Good
533
Rating 6 - Okay. 175 out of 1765 reviews" "
6 - Okay
175
Rating 4 - Poor. 104 out of 1765 reviews" "
4 - Poor
104
Rating 2 - Terrible. 56 out of 1765 reviews" "
2 - Terrible
56
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Deval
Travelled with family, Travelled with family and small children
The hotel was under renovation. To access the pool we had to go outside the hotel and enter through the lobby which was very uncomfortable. Coffee maker in the lobby was broken. There were no fruits for breakfast and the bread was stale. The rooms didn't have a dresser or a place to put in your clothes. There were only 4 hangers available.
Martha
Stayed 2 nights in May 2024
8/10 Good
Michael
14 May 2024
Liked: Cleanliness, staff & service
The hotel is under construction, so you need to walk outside to get to the main office and breakfast area.
Average older Day's Inn
Undergoing major remodeling which meant that the front desk/pool/diningroom are not connected to rest of rooms,
Which meant walking to the end of the building (100 yds) and then walking back another 50-75 yds to your assigned room.
In the dark with poor lighting I felt this was dangerous
There are major construction going on inside the hotel. the construction workers use the pool restroom so they are constantly going back and forth.
The breakfast room is way too small to handle the tour group. they should open the pool room for guests to seat when it is cold outside.
I have to leave quickly so other guests can eat.
Not recommend for traveler unless they have no other opttions.
After a long drive across the desert we were looking for a nice relaxing swim, but the pool wasn't very clean so we passed. The front door gives an unfortunate impression, but the room itself was nice.
This room had the best shower on our entire trip. It was a refreshing change. The room was nice. The breakfast was a typical motel buffet. We are pulling a trailer, they had semi/rv parking right in front.
Paula
Stayed 1 night in May 2024
8/10 Good
Christina
Travelled with family
4 May 2024
Liked: Cleanliness, staff & service, amenities
The staff was nice. They are houng through a remodel . But we got an old room the restroom was the issue, mold all over walls and tub..nothing a good cleaning would fix. I just feel they should clean them good if the older rooms are being used
Christina
Stayed 1 night in Apr 2024
6/10 Okay
Mary, La Verne
Travelled with family
2 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is being renovated and is in need of the update. I would return there when it’s done. The people are nice andthe location is great.
Mary
Stayed 1 night in Apr 2024
6/10 Okay
David
Travelled with family
2 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
It is undergoing remodeling, so the back parking had hardly any parking and no outdoor lights to get in. Had to go to front desk to get hairdryer.
We liked that it had refridge, micro, comfortable beds. Staff was courteous.
The hotel was under renovation, and it was very difficult to access all the services. Nobody warned us in advance. I asked, and they have been doing the renovations for three months. They should give us an additional discount.
Gregory
Stayed 1 night in Apr 2024
6/10 Okay
Kelli
Travelled with partner
29 Apr 2024
Currently construction is going on. In order to get to the breakfast room or pool you have to walk outside and around the building to get to them. Part of the hallway is closed down. As the weather was cold and snowy going to the pool was not an option. It was very inconvenient. The rooms were clean and staff were nice.
Repair was being done which made it impossible to walk from our rooms into the dining room/office area.
The weather was cold enough that getting to and from the hot tub and pool was NOT comfortable outdoors!
No discount was made for either inconvenience, nor was it mentioned in the booking process.
Edith
Stayed 2 nights in Apr 2024
8/10 Good
Olivia
Travelled with partner
25 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We were unaware of the remodeling before booking. Everyone had to use the back door and at night there was not enough light in the parking lot. Had to drive or walk to the front to use the swimming pool. The place was nice overall but probably would have gone elsewhere just for the inconvenience
I requested a first floor room due to wearing a boot following ankle surgery. It was very close to the lobby. However the entrance to the hall from the lobby was closed off due to construction. I had to walk the length of the building outside then enter and walk nearly the length of the building inside. Front desk people were not considerate of this guest's needs at all. Same thing for the breakfast. I should have been given a room near the back door. Desk clerks need to be trained to assess siruations and make adjustments. I was ni
given a map as I usually am. I didn't know where to get ice was exhausted and in pain from the inconvenience. There was almost no parking in back due to the construction. While I realize construction played in here, if you are going to be open during this, you need to be more customer friendly.Desk clerks seemed totally unconcerned!
Condition of property was terrible!! Construction was going on and debris was everywhere. Stairs access was inconvenient. Staff wasn’t very pleasant as well. The breakfast was probably the best thing they offered
Everything was great. It is under remodeling. We had booked a suite for my husband and 4 boys. Since the suite was under construction they gave us 2 adjoining rooms.
Eve
Stayed 2 nights in Apr 2024
4/10 Poor
George
21 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Property is under construction have to walk all the way around the building to get to room. Room smelled like a diaper was left behind. From checkin in until late morning multiple large garbage bags were outside my door adding to the rooms awful smell. People were great though and food was pretty good.
Property is under construction. You check in and then are diverted to the far end of the hotel for entry. Main ice machine broken. So then walk outside back around to front and then back if ice is needed. Asked for additional pillow at check in. They didn’t have key to housekeeping closet and told us to call when we got in room. Phone was broken. Ceiling in bathroom was leaking water dripping on your head if you are using the toilet. Had a lovely view of construction materials from our window. It just felt unclean.
Melissa
Stayed 1 night in Apr 2024
4/10 Poor
Emily
Travelled with family
20 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The downstairs hallway is under construction so we had to walk outside and around the building with our stuff to get to our room. The room had a very strong chemical odor like paint or something. I wish we knew this before we booked.
Construction remodel going on. Men working and walking in front of my windows makes me very uncomfortable. Spoke to the staff. They said nothing they can do. I asked for a different room. unable to do that.not too happy.
Debra s
Stayed 1 night in Apr 2024
8/10 Good
Kazhal
Travelled with family and small children
17 Apr 2024
Liked: Cleanliness, staff & service, amenities
Our room, newly renovated and very clean, offered a comfortable bed and a small dining area serving a simple breakfast. However, ongoing interior renovations meant construction materials were scattered everywhere, posing a safety hazard, especially for kids. Additionally, the water in the shower was freezing cold, requiring a wasteful five-minute wait for it to warm up.
The receptionist Naomi who booked us in was great. We had a small problem with our room and she immediately switched us to the room next door. They are in the process of improving the hotel but this had no impact on us at all. The breakfast was good. It was a convenient location for Williams & for getting to the Grand Canyon
Staff were friendly and helpful. Beds super comfortable. Great breakfast. Accommodates late check-in…. BUT Obvious mold on shower walls possibly painted over but still visible in the corners all the way down (they were black). Also, no mention of construction with booking or on check in. No elevator
The staff was great and my only issues was that they dont have a quarter machine for the laundry. They didn't have quarters so I had to drive to the truck stop at midnight to get quarters
Frank
Stayed 1 night in Apr 2024
10/10 Excellent
Isabella
9 Apr 2024
Isabella
Stayed 1 night in Apr 2024
10/10 Excellent
Urusha
8 Apr 2024
Urusha
Stayed 1 night in Apr 2024
10/10 Excellent
Richard, Big Lake - District 3B
Travelled with family
7 Apr 2024
Liked: Property conditions & facilities
Great location! In process of remodeling. Great staff.
Property is well kept, pool and hot tub are clean and well kept. Room was clean and service was great. Front desk staff was friendly and nice. Only down fall was the bathroom had some mold and a bit of damaged drywall, but no big deal.