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"We had a small inconvenience with our original room, but the hotel handled it exceptionally well. They arranged a complimentary transfer to another hotel and even upgraded our stay. The staff were incredibly friendly, welcoming, and attentive—especially meaningful as it was our first visit to London. Their professionalism and classy service truly made our trip memorable. Highly recommended."

"Well located. Very polite staff."

"Room well presented clean and tidy. Helpful staff at reception to process the online system - I’d bern vslow doing it"

"Beautiful property in a great part of the city, super close to everything. VERY comfy beds! Also, probably the best bathroom I've ever seen in a hotel - spacious and well equipped with a great tub. 100% would stay again!"

"Room was spacious, and comfortable. Shower had lots of pressure. Great location to access theatre and popular sites. Staff were very friendly and helpful. Room could use some refreshing. Had an issue being charged for breakfasts that we didn’t have, but the staff reimbursed our card that was held on deposit. Would stay there again."

"These hotels are always good value welcoming and the breakfasts are excellent"