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"Our stays with the Kahler Grand were tied to medical procedures at the Mayo Clinic. The staff understands Mayo is the reason the majority of guests are in Rochester. Everyone is kind, warm, and respectful. My husband and I want to acknowledge Salma who helped us extend our stay after our flight was cancelled last minute. She was both empathetic and professional. The hotel is above an easily accessed underground tunnel system of shops, restaurants, and connections to Mayo and other hospital building shuttle stops."

"I was not aware that the property did not provide towels and wash cloths. (I didn’t read the whole description. Lesson learned). When I called about it they directed me to a stash of towels in another building. He didn’t have to do that! Great customer service!"

" Everything was great. There 2 super minor things to critique. We ran out of hot water when showering with that many guys to shower after long day out hunting (we just staggered our showers over longer time frame for the second day) and there was loose step stone on the steps. But like I said great place, all of the guys look forward to renting this place for next year too! Thanks for letting us stay!"

"Place is clean but old. Staff got great personality and nice"