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"It was very hot.windows were closed no curtains closed to stop the heat , the room was very hot and we didn't have a good rest ."

"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"Great place"

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning."

"Very old decro room , was ok ,but not to my taste. Staff very friendly and overall good. It is a pub but it was not noisy in the night. Short drive to the town. I would prefer to walk to Ludlow but we could not find anything closer."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Very lovely hotell. Everything was so practical like where the plugs were located - close to a mirtor for when you are drying and styling your hair for instance."

"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"Ideal location for my work and lovely memy"

"Very comfortable room and an excellent host"

"Breakfast was great, staff were really friendly and helpful"

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Sublime! Excellent newspapers!"