Search Hotels Near Western Lawns, Eastbourne

"Room is not clean "

"Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay. "

"Excellent choice at breakfast. Food hot and very tasty."

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "

"Beach view great staff"

"Very pleasant 2 night break in Eastbourne Everything was good - plenty of parking outside hotel with a parking permit, food was good too Had a standard double on the 7th floor & it was spacious enough & certainly not cramped I did view a sea view/balcony room & that was superb All staff were so very friendly & very accommodating "

"Good choice for the price range. We booked a double room for one night in April for 41 GBP. The check in was smooth and reception staff was friendly. Bed was comfy and the hot shower after the 14 km seven sisters hike was a relief. Negative points: The room is a bit small (which we didn’t really mind as we only used it to sleep overnight). The walls seem to be a bit thin as you can hear the feet passing through the corridor. THEY DON'T ACCEPT YOUR BAGGAGE before you check in (if you need to drop them before you go for the hike) "

"Great location to beach and restaurants."

"Just a terrible experience , "