โรงแรมและที่พักในเวสต์วิว

"The staff was so friendly. The breakfast was varied, plentiful, and delicious. The coffee was ground fresh for each cup. There were snacks, chips and ice cream available at all hours, along with water bottles. The room was clean, the bed comfortable. The location was convenient to the interstate. A great stay."

"Poor customer service"

"We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

"Location is great for people who wants to visit CWRU and Cleveland city. The rooms are ok , bathroom needs to be renovated. "

"The restored mansion is beautiful. It's location in a cultural area adds to its attraction. The room was very comfortable. The breakfast was very good. "

"Terrible "

"Clean room. The staff was excellent and very friendly "

"Clean room . Great staff."

"Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either."

"The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. "

" The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!"

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"Staff was nice I needed more towels and things and they came fast I had a problem with my id at check in but they helped me with everything my stay was a 7 or 8 out of 10 "

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"Unable to use shower due to bath tub filling up faster than it could drain then it took over 30mins to drain and that's a huge inconvenience. The property never contacted me like the worker said someone would and I find that so unprofessional. I posted this picture of the candy on the floor soon as we walked in the room also."

"My son woke up with ants in his bed. The sink would back up when the water was turned on there was no breakfast set up when we arrived the was a water puddle in front of the entrance making it hard for our suitcases the building smelled like marijauna "

"Room was clean and staff very friendly and helpful throughout my stay."

"Room was clean and well kept"

"Breakfast was fresh did not have a car Lyft was used for my trip. Staff friendly room older, door that covered refrigerator was hanging, counter top in bathroom was leaning looked like it was going to fall off. No hand soap in room had brought my own. Heat/AC made an awful noise when on made it hard to sleep"