โรงแรมและที่พักเวสต์ นิว เฮเว่น

"The place need a good maintenance man and house keeper sheet and pillows cases was stain or dirty bathtub was stain and dirty"

"The staff was very helpful and the rooms were clean. It was super close to many yummy places to try"

"Hotel staff was very friendly and helpful from beginning to end. We stayed for 9 days and our room was serviced almost everyday without us asking. Breakfast was great and the staff even held our luggage after check out until our flight time. I would definitely stay here again."

"Shower water was orange coloured in the morning. AC buttons were not working well. Parking was leaking during rain."

"前台服务非常友善"

"It is truly a clean establishment; nevertheless, with the exception of Amanda who checked us out, all three (3) black... I reiterate...all three (3) black concierge attendants who were there during our stay were totally absent in line of "COURTESY" particularly " SHARON" the one who checked us in. She insisted that "I got an accessible room." I said no and why would I? Are we handicap? I couldn't afford to argue with her....so I said...no problem. No smile, no courtesy whatsoever...I understood...

"The staff was not friendly, had mismanaged lines, didn’t acknowledge guests waiting. The rooms were falling apart and definitely needed to be rehabbed. The shower curtain literally was falling off of the wall. The place was relatively clean but the everything was so old and broken and just really needed to be gutted and replaced."

"Room was extremely spacious. Our room was handicapped accessible and although we did not need it, I have worked with special needs and could tell it would be very easy for a wheelchair to maneuver the room."