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"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Amazing time spent with my husband here. Very quiet and quaint space in an hustle and bustle city. Highly recommended! "

"Great location and price "

"Friendly staff, good walkable area. Close to shopping and Empire State Building. "

"Buen lugar "

"We stayed 3 nights for a mini-vacation. This hotel was excellent from start to finish. Front desk staff was professional yet friendly and helpful. We were offered our VIP bottle of wine but chose water instead - nice alternative and was restocked frequently. Room upgrade unavailable because they were sold out. The hotel is SO quiet and clean - every staff person friendly and accommodating. Our room was lovely and beds comfy. Dining options were endless and we were able to walk just about...

"I loved my stay overall. What I did not like at all is that there are five or six large deep steps to get into the hotel and no railing on either side to hold onto. I'm very surprised they allowed this. "

"Great stay! "

"Good"

"Check in staff very friendly. Excellent location. "

"I’d stay again"

"I arrived tired and had a lovely check in. Thanks Eve. I found everyone whom I encountered was friendly. The location is excellent. I had quick access to the subway. There are lots of options for eating and shopping nearby. I highly recommend and will book again for my next trip."

"We thoroughly enjoyed our stay! The staff was super helpful, the rooftop bar was stunning, the early breakfast was amazing. We will stay here again, no need to go anywhere else "

"The hotel was great! Super location and so clean. We were greeted by Jamila. She was so friendly and gave us great tips to enjoy our stay and quick run down of the area. Eduardo was always super helpful. They gave amazing customer service and made the experience superb!!"