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"The place is real nice but tired - great AC - location is awesome as well."

"We had an amazing time in NYC. The hotel was amazing, has that vintage style but the rooms inside are renovated. Staff were amazing as well very helpful, always there to greet us with beautiful smiles. We would definitely stay there again."

"Good"

"Staff upon check in VERY rude, unfriendly and unhelpful. I only hope these staff experience the same when they personally travel. Was the biggest let down of this trip. Will visit NY again but NOT this hotel. Owners should know how their staff represent the hotel so poorly. All of this was unnecessary and unprofessional. More so absolutely unacceptable for people in this type of industry! Room doesn’t look anything like picture. Dark all day."

"Exceeded my expectations! "

"Location was ideal for my city visit. Room was very clean, updated, quiet and comfortable! Was very happy with service provided by staff - so helpful. The restaurant adjacent had a nice bar but breakfast was mediocre. Definitely would stay there again though!"

"Great"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"