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"Really enjoyed our stay at the Belleclaire! Great location close to Central Park and quick access to the subway. Staff is absolutely fantastic, thank you! Would definitely stay again."

"I am a regular NY traveler and a Hyatt rewards member. This is by far the WORST hotel experience I have ever had. Property was clean, however, I spent hours trying to get in our room after check in time. I was repeatably told our room was not ready. At 10 pm I was able to check in. They told me it was spring break I could wait...they over booked. Then my card was charged 8 times for the stay even though I prepaid through Expedia. Staff was so rude and could care less the problems I was...

"Good"

"Having a brand name communicates expectation of benefits to consumers. We were greeted warmly by the Front Desk Staff"

"Very nice staff clean room and very accessible"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Very very nice!!! No issues at all."

"Mohammed was fantastic checking us in early and upgrading us. Hotel in great location for what we wanted to do in new York"

"Clean room but a little small"

"The bathroom was really small but great hotel."