โรงแรมและที่พักเวสต์ ออโรรา

"The hotel is clean enough, with "

"Very nice property "

"The bathroom was not cleaned well. Found a pad behind toliet. Hair on shelf by clean wash rags. Conditioner in shower empty. Makes me wonder what else was not clean in the room itself."

"I didnt go to gym but everything else was nice. staff was friendly"

"Yes"

"We had two rooms. I had asked for adjoining rooms, but they had one of the adjoining rooms rented out, which did not make sense to me. If you only have one set of adjoining rooms you should not rent that room out unless it’s the last room which shifts I think you should have your employee shift change at 2 o’clock instead of 3:00 we got there at check-in time and our room was not ready because they were changing shifts. The towels were hard to come by. We had four people in each room and only...

"The room was clean and staff was helpful. I would stay here again. "

"Staff excellent, congratulations "

"G"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Excellent. "

"Advertises that there are full kitchens, but they don't have any glasses to use"

"Everything was fine, but the temp control in room 627 is wonky. It blows out nice, warm air, and then it inexplicably starts blowing out cold air. If we turned it off and then back on, it would reset and start blowing warm again. It would always revert to blowing out cold air, though. We woke up a couple times freezing bc the heater decided to become an AC unit. "

"Good"

"close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily."

"The hotel was very clean, staff were amazing! The building looked like a few repairs are needed on the ceiling of the first floor. The kids had fun in the pool but it was very murky when we first arrived. Breakfast was okay, had options but not as many as other hotel breakfasts we’ve had. "

"Good breakfast "

"The room didn’t appear dirty, but it smelled bad and felt unclean even after housekeeping. I did not feel comfortable staying. I was booked for five nights but left after one, even payed for the 2nd night I didn’t use because I wanted to leave that badly. The front desk was also defensive when I raised these concerns. I booked this hotel partly because Expedia listed it as popular with solo travelers, but as a woman traveling alone, that did not reflect my experience. The environment felt...

"Parking was ok. Didnt try the breakfast "

"Enjoyed 😉"