โรงแรมและที่พักเวสต์ อเทอร์ตัน

"We did not have a very good stay. Upon arrival we were told that the water was going to be turned off the following day from 11:30am-3pm during which time we could not use the sink, shower or toilet. Needless to say this was quite inconvenient. Additionally, housekeeping had not cleaned our room by 3:30pm. We told the front desk about it and they said they would have it taken care of right away, so we made sure to leave our room for the next hour. Upon our return, it had still not been cleaned....

"I was very disappointed with my stay at this Hilton hotel. The hotel was extremely dirty, and cleanliness was clearly not a priority. The rooms and common areas did not meet the standards I expect from a Hilton property. The customer service was also very poor. The front desk staff was unfriendly, and the security guard was especially rude, making us feel unwelcome. The only employees who were kind and provided good service were the dining staff. I also paid for the daily breakfast buffet, and...

"It was nice and contemporary. The downside was that there was a party happening in the pool area (food included), that crowded seating areas and with big kids hanging in the hot tub which was not expected at hotel, let alone Westin! Bathroom item just 1 little body lotion. And the biggest inconvenience is parking. Went around 15 mins just to find parking which we have never experienced at a hotel we paid to stay in. We won’t be returning due to this."

"Good breakfast"

"The hotel is right on the bay, so it's has a nice ocean-front feel. The staff is very nice and helpful. It is important to know that the shuttle goes to the Oakland Airport. (Not their fault, but I misread that and had to make some adjustments to get to and from SFO.)"

"The hotel leaves a lot to be desired. The front desk person was not friendly or helpful. To put it bluntly he behaved as though he was doing you a favor when checking you in. Did not greet you upon arrival, share amenities etc… He basically tossed the hotel map to me and said here you go! Also, guests should be aware that the hotel is two stories with NO elevator. So for those traveling with a lot of luggage be aware. The rooms were clean enough but condition of the hotel was terrible, lack of...

"Good location, nice staff. Nice room."

"Lo nesesario, muy accesible estacionamiento y todo."

"overall very good"

"The room is very clean and spacious. I like the hotel shuttle. It is easy to get to the hotel and back to airport. Is perfect for business trip."

"Clean"

"Breakfast was fresh. Plenty of parking, well lit and safe."

"Very clean rooms, great amenities, and quiet."

"Great stay and great price "

"Every thing is fine. Just location is close to highway, a kind of noisy at night time"

"Nice"

"Great staff and very comfortable bedding accommodations."

"Everything was clean and spacious!"

"Good"