Skip to main content

U Boutique Hotel, SureStay Collection by BW

3.5 star property
Travelers can unwind in style at this Wellington hotel where laundry facilities and in-room WiFi make it easy to recharge between adventures

Choose dates to view prices

U Boutique Hotel Wellington, in Te Aro, offers a stylish base for city exploration. Relax in the lobby by the TV or discover nearby Te Papa and the Central Business District, enjoying practical amenities that enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is ฿1,486
฿1,709 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Studio with Balcony, Spa Pool, and Ensuite

King Studio with Balcony, Spa Pool, and Ensuite | Free WiFi, bed sheets

King Studio with Balcony, Spa Pool, and Ensuite

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Studio with Private Bathroom

Queen Studio with Private Bathroom | Free WiFi, bed sheets

Queen Studio with Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Studio with Shared Bathroom

Twin Studio with Shared Bathroom | Free WiFi, bed sheets

Twin Studio with Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Ensuite

Family Suite, Ensuite | Free WiFi, bed sheets

Family Suite, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Family Room, Ensuite | Free WiFi, bed sheets

Family Room, Ensuite

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Studio with Shared Bathroom

Queen Studio with Shared Bathroom | Free WiFi, bed sheets

Queen Studio with Shared Bathroom

8.4 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Self Contained Family Studio with Ensuite

Self Contained Family Studio with Ensuite | Free WiFi, bed sheets

Self Contained Family Studio with Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Self Contained King Studio with Ensuite

Self Contained King Studio with Ensuite | Free WiFi, bed sheets

Self Contained King Studio with Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Compact Self Contained Room with Ensuite

Compact Self Contained Room with Ensuite | Free WiFi, bed sheets

Compact Self Contained Room with Ensuite

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Apartment

A neatly made bed with a white and blue quilt, a colorful pillow, and a framed artwork of a bull on the wall.

Signature Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Single Bed
  • Free Wi-Fi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Te Aro, a neighbourhood in Wellington, U Boutique Hotel, SureStay Collection by BW is in the entertainment district and near the beach. Zealandia and Red Rocks Reserve reflect the area's natural beauty and area attractions include Sisters of Compassion - Suzanne Aubert Compassion Centre and Wellington Buddhist Centre. Sir Edmund Hillary Alpine Centre and Museum of Wellington City and Sea are also worth visiting. Visit our Wellington travel guide
Map
25 Frederick Street, Wellington, 6011

What's nearby

  • A red Wellington Cable Car traveling over a bridge with a cityscape in the background.
    Wellington Central Business District
    1 min walk - 0.1 km
  • A bar with various bottles and decorations.
    Courtenay Place
    6 min walk - 0.6 km
  • A sign with the word "CUBA" in large red letters.
    Cuba Street Mall
    6 min walk - 0.6 km
  • A modern building with a large illuminated sign and a prominent lion statue.
    Te Papa
    10 min walk - 0.9 km
  • Tākina Wellington Convention and Exhibition Centre
    8 min walk - 0.7 km

Getting around

  • Wellington Station
    3 min drive
  • Wellington (WLG-Wellington Intl.)
    11 min drive

Restaurants

  • KFC
    4 min walk
  • Ombra
    4 min walk
  • West Two Espresso
    3 min walk
  • Southern Cross Garden Bar Restaurant
    4 min walk
  • Havana Bar
    4 min walk

About this property

U Boutique Hotel, SureStay Collection by BW

  • Hotel near Interislander Ferry Terminal
  • U Boutique Hotel, SureStay Collection by BW provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
    • A TV in reception, luggage storage and smoke-free property
  • Room features
  • All guest rooms at U Boutique Hotel, SureStay Collection by BW offer amenities, such as free WiFi.
  • Other conveniences in all rooms include:
    • 32-inch TVs with digital channels
    • Daily housekeeping and phones

Similar properties

Buffet
James Cook Hotel Grand Chancellor
Wellington CBD
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
8.8 out of 10, Excellent, 1,779 reviews
The price is ฿2,542
฿2,923 total
includes taxes & fees
23 Aug - 24 Aug
James Cook Hotel Grand Chancellor
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 9:00 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; NZD 20 for adults and NZD 20 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 20 for children
  • Self-parking fee: NZD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is U Boutique Hotel, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at U Boutique Hotel, SureStay Collection by BW?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at U Boutique Hotel, SureStay Collection by BW on 17 Aug 2026 start from ฿1,486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at U Boutique Hotel, SureStay Collection by BW?

Self-parking is available for NZD 25.00 per night. Limited spots are available.

What time is check-in at U Boutique Hotel, SureStay Collection by BW?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at U Boutique Hotel, SureStay Collection by BW?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is U Boutique Hotel, SureStay Collection by BW located?

Located in Te Aro, this hotel is steps away from Wellington Central Business District and Sisters of Compassion - Suzanne Aubert Compassion Centre. New Zealand Film Archive and National War Memorial are also within 10 minutes. Wellington Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

U Boutique Hotel, SureStay Collection by BW Reviews

8.4

Very good

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 371 out of 774 reviews
Rating 8 - Good. 260 out of 774 reviews
Rating 6 - Okay. 84 out of 774 reviews
Rating 4 - Poor. 36 out of 774 reviews
Rating 2 - Terrible. 23 out of 774 reviews

Reviews

Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Quirky, artsy, retro vibe. Convenient location.
Stayed 2 nights in Jul 2026
Verified

6/10 Okay

Regan

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was tidy but small. Affordable price. Downside in the room i stayed in is you had to share a bathroom with other rooms. Not ideal if you need to go to the toilet and someone is using the shower/bathroom/toilet facilities. The keys are electronic locks. The room i stayed in (room 8) i couldn’t get out of (and i was on the second storey with a window that only partially opened. Had to try pulling the door three/four times before the electronic locks opened and let me out of my room. Let the staff know of the issue and he was going to sort out the lock. Really central and walking distance anywhere in the CBD. Traffic and homeless yelling and shouting the usual suspects at all hours of the night (bring ear plugs). For the price and the size of the hotel, not a bad place to put your head down in to be fair.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the biggest room with king bed and a single bed. The room was situated on a fairly busy street where vehicles kept passing at all times of the night. Too late did we realise that the wall facing the street was no wall at all but a gate with gaps so big you could look outside. The front "door" was a glass wall exposing the entire room to the outside if you open the curtains. The room itself smelt of mould, had no windows and the bathroom was a disaster. Not only did the shower water go all over the bathroom, but the walls and windowsill were peeling and yellowed. The kitchenette window was mouldy. The beds were comfortable, but we got no sleep due to the noise on the street. There might be something resembling social housing across the street, and you could hear people gathering outside and talking loudly in the night. We asked to have a different room in the other building that seemed a bit newer, and the manager begrudgingly allowed us to move to the top floor. This room was tiny and had a king bed and a single bed. Luckily, it had a window you could open, but the handle on the right side was broken off and the window would not close properly. This room was quieter and in much better condition. However, it had no air-condition, and it was really small. Would not recommend and would not book again. I am shocked at the high rating this hotel has, as we spoke to a couple staying there who seemed underwhelmed to say it politely.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful as we had a significantly delayed arrival. Good information and instructions provided for access. We did ask for parking but didn't really need it as there was available and free on street parking for the holiday weekend.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder warm service wellcome . The staff were lovely . They were very helpful with directions get to places to see and have dinner.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Internet connection not great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops, the staff were very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Catherine

Liked: Cleanliness
Hotel locked on arrival at 3.15 pm Given dark, dingy room unlike photos I had seen
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Seonjae

Liked: Staff & service
객실 이불에 얼룩이 있어요. 그리고 아침 조식은 룸서비스 형태로 제공되며, 2박 머무는 동안 2일치 조식을 한꺼번에 제공해요. 우유는 너무 부족하게 주고요. 조식은 절대 추천하지 않아요.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

philip

Disliked: Amenities, property conditions & facilities
No table, one chair, no closet, no windows; no response to repeated requests for information needed to access the room after hours
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simi

Liked: Cleanliness, staff & service, amenities
The experience of staying at U Boutique was a positive one yet again. The room was well presented, the location is convenient, and the staff are helpful and courteous. We have stayed there before and are happy to stay there again on our next visit to Wellington.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
We arrived after check-in time, and fortunately, we got checked when Bichu happened to come along. He both works and lives there, and was able to check us in. He was fantastic! The room was clean and comfortable! Have to park in car park across street, but that was no problem.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Charlene

Didnt deal with staff, as I arrived too late. Disappointed with having no milk but everything to go with it. Drove 13 hours to get there.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Katriina

Disliked: Cleanliness, staff & service, amenities
The room wasn’t what I expected. A lot of grimy dust on blinds, floor, lamp, table. Stains on duvet. (See pictures). The room (the one with the spa) smelled like someone had just smoked there. I could feel everything someone was talking in the room next door. The room was freezing. I did not feel comfortable staying in the room. There was no-one in the reception after 5PM. I tried to send text message to the owner/guy in reception. For some reason the message did not go through even though I have NZ SIM-card. I wanted all communication to be in writing. I send an email but I did not get a answer until the next day when I had already left the place. The owner said that the dust must have come during I kept the balcony door open (when trying to get the smell of tobacco away from the room). That must be the most ridiculous excuse for a dirty room than I have ever heard. Overall the place was like a hostel, a bit dodgy area. There was no elevator. The owner did not want to refund even some of the money which in my opinion was unreasonable. Overall really bad experience and never returning in this place! I did not feel comfortable staying in the room.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Nicholas

Liked: Amenities
Disliked: Property conditions & facilities
Excellent location, rooms a little tired. Parking is $50 per day across the street.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stay often, always clean and seamless.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities
The staff (Bichu) is always so friendly and helpful. Rooms are simple, but clean. Dehumidifiers in the guests’ absence would be a good move, otherwise a great, cheap place to stop. Free overnight parking on the street!
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Helmut

Liked: Staff & service
Disliked: Amenities
Wir hatten das Zimmer 202 im Erdgeschoss im Nebengebäude. Man musste die Vorhänge zuziehen, um eine Privatsphäre zu haben. Das Haus ist alt mit schwingenden Holzböden. Von den Mietern über uns hörte man jeden Schritt und jedes Wort. Die angegebene Veranda war nur der Zugang zum Zimmer. Unserer Meinung nach, ist dieses Zimmer kein Hotelzimmer sondern eine Backpacker Unterkunft mit Dusche und WC. Der Preis von EURO 205,24 für 2 Nächte ist viel zu hoch für dieses Zimmer. Wir würden uns das nächste Mal eine andere Unterkunft suchen. 
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Very clean room and bathroom and close to city centre
Stayed 1 night in Jan 2026
Verified

8/10 Good

Keturah

Happy with our stay and overall experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, had nice balcony and ideally situated. Staff was extremely helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roseanne

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly caring staff. Clear communication and very helpful.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness
The room was clean & tidy with lots of hot water available & a very comfortable bed, however it did not reflect the photos on the web site. There was no court yard. The owners were friendly & helpful. Sadly the room was very noisy with a non stop whining sound that was probably from air con units on the property next door, earplugs required to sleep at night. Within walking distant of Te Papa museum, the cable car & the Beehive. Probably very good value for what it offers, but not what I excepting.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and facilities were good. Loved the filled fridge which was gratefully recieved. Would stay again for sure! 🤗
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to the ferry station, but parking is not included.
Stayed 1 night in Dec 2025