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"Séjour parfait en famille! L’hôtel est idéalement situé, le personnel est accueillant, la chambre est confortable, le café-lounge est chaleureux, nous avons passé très bon moment au Row. L’anniversaire de notre fille a même été souligné par le personnel! J’y retournerai sans hésiter."

"The room had wallpaper coming from the ceilings all around. The bathroom was tub was dirty and mold could be seen around the door trim. The beds collected dust that hadn’t been cleaned for who know how long. The air conditioner was not working properly. We were also stuck in the 16th floor due to the machine on that floor being down. No staff member came, but luckily, guests were getting off on the floor. It was definitely not a great experience."

"Good"

"The pictures of the rooms are very inaccurate. If you have 2 beds, they’re twin size and you can hardly move around the room. The bathroom/shower is extremely dated. This hotel is in dire need of a remodel/modernization. Also, the pictures of the restaurants make them look way nicer than they are. I will say that the staff was very nice and helpful though."

"Very convenient location, fast elevators, cool vibe, super friendly and helpful staff. Our second time staying at the Arlo Midtown and we will most definitely return."

"The hotel was very clean but what I loved the most was staff. They were so incredibly friendly and always willing to help. Five star review for sure!!!!!"

"The best hotel weve stayed in NYC!"

"The view and property"

"Rooms are small but the location is perfect if you want to walk around the city and site see. The pool is really convenient but does get packed quick. I DO NOT recommend the rooftop bar, “It’s 5 o clock somewhere”. I went to celebrate 2 friends birthdays. 2 of us were waiting at the outdoor seats for another 2 to come so we opened a tab and got a drink. While we waited, the server came over SIX times to tell us that we need to start ordering more or move to the bar area because other guest would...

"The elevators are difficult at first so maybe explain that a little better"

"I was unhappy as I called roomservice and never received a response. Room was cleaned."

"Loved the hotel. It was clean and felt very safe."

"We had a great stay. The room was small as well as the beds, but it was fine for three nights."

"Nice, clean and remodeled hotel"