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"Clean room "

"Great experience"

"We were very happy with our stay. Our room was very clean. The age of the property obviously was a bit older, but everything had been updated and very attractive and clean. The Office personnel was was extremely helpful and accommodating. We will be back!!!"

"The room smelled like urine upon entrance, the wall was covered in yellow streaks. I cleaned up with cleaning products but still can smell it. The bathtub was also quite clogged... We came to visit family spent 2 nights. Luckily the bed was ok and we only went there to sleep. Would not stay again ... We only booked it since some reviews were good after their renovations. Do not recommend to others"

"We’ve stayed here several times. Always clean, happy to see they are now offering complimentary coffee in the morning. Thank you!"

"Clean, great amenities, well maintained, comfortable."

"It is a great hotel for short stays, very well located and spacious room. Also, they offers a complimentary breakfast."

"Property is well kept. Smells amazing. Staff were friendly and helpful. Breakfast was good and replenished as needed. Rooms were spacious and clean. Parking garage is a plus and location was easily accessible and quiet. Would stay again"

"The best"

"I usually don't write reviews, but I'm doing this one to highlight really excellent service. Staff behind the counter, as well as at the breakfast bar was *exceptional*. The breakfast bar was*spotless*, and the gentleman there worked non-stop to help the guests. The staff throughout this facility was kind and super courteous. Nice to see these days!!!"

"My daughter and I stayed here for the mother-daughter Gilmore Girls trip and I can't say enough good things. From the first moment of walking in the door, the view of the Housatonic River was breathtaking. The beds are gorgeous and so comfortable. The room is very spacious and relaxing. The little soaps provided are premium and smell so good. We will definitely be back. Also, the curtains are powered by a remote, the TV is huge and high quality, the lights are dimmable and create a great...

"Not fancy but very clean and great staff."

"Room had a very odd smell. Couldnt fall asleep heard people up all night. Wont be going back."

"Clean rooms"

"The room wasn't bad. I had to wait for a remote to the TV until late evening. The refrigerator was leaking although they had a blanket on top to absorb the condensation. The bed was okay."

"The check in was super and the suggestions for dining places was much appreciated. Would stay there anytime 😊"

"The staff was amazing! We only stayed for one night and there were so many things to do around."

"They charged me security deposit and it somehow disappeared from my transaction history and never showed up back. My bank cannot find the transaction. On my second stay they charged my card twice for security deposit. Based on reviews this has been an ongoing issue with this location. I’ve been to several locations and a hour after checkout I always get my deposit back, but for some reason this location holds onto your money."

"The girl at counter initially helpful- one employee down- so she had too Much to do- graduation weekend- chaos- our room was not acceptable- ac malfunctioning, no other room available - banking like crazy - girl couldn’t help - overwhelmed With customers. Booked thru Expedia- so they intervened and we got our money back- the hotel initially didn’t want to do that. Maybe other times the hotel is ok- might be just one off"

"The absolute WORST experience, staff, etc etc....I booked a room and had all the information and the staff would not let me check in....that place stole $116.00 from me and Expedia is a terrible service....never go here EVER... it's horrible and needs to be shut down....EABOD smelly man"