6/10 พอใช้
Steve Richard
7 ส.ค. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The beds were comfortable, the view was gorgeous and the penthouse itself was very spacious. However, on the down side, there weren't any wash clothes or dish towels available. In order to get any supplies for the room we had to call a place in Florida and request supplies. We never knew when or if the supplies were going to show up. We were told they would send us an email to let us know what was going on, yet we never received any emails, so we went out to buy our own supplies. The website says there is a pool available but it doesn't say that there is a daily fee. The dish washer never worked and when I called to inform them they asked if a repair person could show up, even if we weren't around. We declined and hand washed everything. The ice maker worked intermittently, which ice cold water to take out on our day long excursions was needed and sorely missed. The far room with two beds tub didn't drain probably. When we reported the dish washer didn't work we asked for paper towels or dish towels and they said they would put in a request, but also said supplies are only given the first night. In order to get to our penthouse and the Metro every day we had to travel down to and up from the C level. The smell on the C level and on the penthouse level had a strong smell of what we vould obly describe as vomit and hot garbage lingering throughout our entire stay.
Steve Richard
เข้าพัก 8 คืน, กรกฎาคม 2025