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"The staff is very nice and polite. All of them. It was a bit challenging to find our room since we had to use several different elevators and directions where not all very clear. You can see some parts are ready for an update. But overall , if these are the only negatives, it was a great stay , with great staff and excellent food ( semi board restaurant). Thank you Arosa for taking good care of us. "

"Lovely hotel and wonderful staff. "

"The ‘Half Board’ was brilliant, amazing selection at breakfast and even champagne included at the weekends! Lovely room Mountain View. clean bright and airish "

"Lovely hotel, room was very well equipped and of a high standard. Lovely comfortable bed. "

"New part of the hotel rooms are amazing quality, great service overall. Definitely recommended."

"Woman at check in was beyond friendly. Dinner was good but breakfast was excellent"

"Wonderful place"

"Newly refurbished Henri Hotel. Staff were very helpful. Nice comfortable rooms, buffet breakfast. Good location. Stayed Henri Hotel in Berlin several times and wouls definitely stay at Kitzbühl again. Great deal for what you get! Spa, indoor lap pool, Sauna and Steam. Afternoon Brotzeit!"

"Just unpleasant. No one at reception for 10mins, so went to find someone. No reservation, blamed Expedia. Gave me old room with dirty balcony that adjoined another room and the people came out and looked in my room as I was in bed. Tourist bus of people ate everything at breakfast and nothing much replenished - no pastries. Bike room left open by someone, so no security. Happy to leave."