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"Great room, friendly staff."

"The room was stylish and had a lot of nice hospitality touches, like fresh milk, chilled water, and a fun snack pack. The bed was very comfortable and the pillow and sheets were nice. Only issue was the lighting is impossible to use for make up. "

"Location is really safe, quiet and convenient. Daily housekeeping. Math at the reception was really helpful and the housekeeping staff were also very friendly. Conveniently located between Courtenay Place and Cuba where dining options are endless. Bus stops nearby. Would definitely stay there again."

"Clean room. Great amenities. Great location. "

"Near the main shopping street. Very clean, convenient and the receptionists are very nice. "

"Great place, staff very friendly and accommodating. Very clean. "

"Great room, easy walking distance to town, overall a good stay! "

"Clean and well-maintained room, great staff and great service, short walking distance to dining options. This hotel is the definition of "Simple but effective". If you're looking for a hotel with an onsite restaurant, this isn't the one. But if you want a good modern hotel with clean rooms in a reasonable location with reasonable prices, this is the one. I stayed in a Petite Double room which is actually pretty good size with more than enough space to move around and store my things - not Petite...

"Clean and comfortable room,reasonably price,highly recommend"

"Initially we had done problems. Water temperature in room was terrible. Some staff in bar not friendly/helpful. However - when speaking to concierge he immediately rectified the issues. Changed our room and treated us well. His customer service made a big difference. French waitress at Hippo restaurant was a delight. Overall very good and will stay again. "

"Fabulous stay - the room is stunningly refurbished and very helpful staff made the stay worthwhile "

"Breakfast was amazing. Staff were super friendly!!"

"Spotlessly clean, lovely room. Quiet, even though the location is very central. Blackout curtains were appreciated. Close to public transport, cable car and eateries. Would stay again "

"It was great, only feedback was the aircon couldn’t cool the bedrooms, we checked in late and was difficult to sleep in the heat."