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"The Den is located in an excellent area, making commuting very convenient. The hotel has a distinct European influence in its design, yet the rooms are noticeably more spacious and offer more amenities than many hotels in Europe. The shower water pressure is outstanding, and the hot water supply is consistently excellent—both of which added greatly to the comfort of the stay. One area for improvement is in the hotel’s operational systems. Upon checkout, I was presented with a bill showing outstanding room charges, despite having fully prepaid for my booking through Expedia. In addition, each time I left the hotel, security would ask whether I had signed out, which became repetitive and somewhat frustrating. Strengthening these processes would significantly enhance the overall guest experience."

"Amazing staff especially. Made my stay so incredible."

"Yes everything was close by and within the vicinity of the hotel "

"We stayed one night and had dinner and breakfast in the courtyard which was lovely. The staff were very attentive and the room was beautiful with a plate of fresh fruit upon arrival which was very welcome. "

"lovely helpful friendly staff, clean rooms and pool area"

"very relax"

"Its a sound enough hotel for the business traveler but otherwise pretty ordinary. It's in a shabby part of town with no local ameities or attractions worth the bother. The bar is dismal and the restaurant poor. The staff do a good job of making the best of the little they have to wotk with."

"Did not use"

"The apartment was tired and broken, the walls dirty, kitchen draws broken, bed uncomfortable, no kettle, the bathroom was peeling, no alcohol permitted on the premises!! Beetles in the bathroom at night, we checked out a night early as the place was so depressing - I cannot understand how it has got such good reviews "