Search Hotels Near Wadi Natrun, Turah

"I came in late night, there was no front desk service but I was accommodated. Staff was very friendly and courteous. The sheets were used and had not been changed, but no one was available at that time to change them. We covered the bed with a comforter that was in the closet, hoping that it was clean. We wanted to switch from the residence to the actual hotel but already paid and would have wasted our money. But Omar was great, he was very helpful when he was working his shift."

"What a first class hotel this is! The staff are impeccable and delivered a world class service from every single member. We were greeted by the door staff every time we returned from a trip with "Welcome home " The piano player in the bar was fantastic. Sky bar had spectacular view. The bar staff were exceptional , and attentive in particular Hadder and Ahmed they really are outstanding. The hotel is central and views are amazing of the city and the Nile. Amenities were 5 star from the variety of restaurants, gardens, pool and grandeur of the hotel generally. I can't recommend this hotel highly enough. Thank you to all of you for making our stay so special."

"Great on everything honestly . I highly recommend it . "

"Very well managed, courteous and friendly staff in a beautiful hotel with excellent amenities. "

"Every little detail was perfect. There's a reason why I'm loyal to the ritz . It's the consistency the excellent service the attention to detail. It truly makes me feel like I am on vacation and it is worth every penny and more. Every staff member of this facility went above and beyond to meet my needs my wants and help in any way shape or form. So thank you for a great experience."

"Breakfast is underwhelming "

"The property was clean and well maintained. The staff were friendly and professional. There are several very good restaurant options as well as room service. We had an excellent stay."

"Everything was clean and well maintained, and the entire experience felt easy and smooth from start to finish. The staff was kind, welcoming, and always helpful whenever we needed anything. The location was great and made getting around very convenient. Room service food was also really good. Overall, this was my favorite hotel during our Egypt trip and I would definitely stay here again."

"Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well."