Search Hotels Near WOW Performing Arts Center, Columbia

"When we arrived we found out our reservation was no longer available. It was for a ADA room that we needed. Because it was late and we'd been on the road all day, we agreed to a room change. The room was on the 4th floor and you had to go through the lobby, elevator to 4th floor, outside to get to the room. Had difficulty opening the door because the carpeting is so high. The room appeared OK, except for the loose toilet seat. I had on white socks and by the time I reached the back of the room my socks were black on the bottom. All in all it felt as if we were downgraded and banished to the back of the building that overlooked the trash area. I will not be going back there."

"Clean room. Nice restaurant"

"When we first arrived desk clerk wearing mask was doing something on computer, never acknowledged us for several minutes then said the people sitting in the lobby were first; when we slid to the side of the desk she told us to sit down in the lobby with the others and wait. Things that didn’t work: (thermostat: employee said she’s send maintenance the next day. Key card: neither one consistently worked and I took them down to get re-keyed five times in two days. They said the key machine didn’t work well. Wi-Fi: Had to go back down to the desk to have her connect it. TV: Went back to the desk and she said she’d be up to fix it. Came about an hour later and it took her 20 minutes to program it to work. Then I couldn’t change channels and had to go back downstairs again. Shower/sink faucet: Hot water was hit and miss. Wife took cold shower; I had to shave with cold water. They said to call corporate because boiler was bad. Breakfast: 1st day no hot water for oatmeal/tea. Each time I went back downstairs with another problem there were between two and four others there waiting with a complaint and the clerk was always up in somebody else’s room trying to fix something. She tried, but was fighting a losing battle with all the things that were wrong. The morning we left the lobby men’s room sink was full of dirty water completely clogged and the toilet was making gurgling noises."

"My wife and I really enjoyed our stay. The hotel was exceptionally clean, the property was well maintained, the breakfast was tasty and the staff was friendly and very helpful."

"No issues, got upgraded when the original room was already occupied. Wasn’t a big deal, the staff was wonderful, room was clean and close to everything we needed."

"The exterior of the building looks nice and freshly painted. The lobby furniture was so dirty and gross , elevator was dirty. All carpets and ceiling were stained . Bed sheets were clean, the sofa and the room stunk, stains and dirt all over the walls and floor. I don’t remember I have ever stayed at a worse hotel/ motel than this place ."

"Staff was friendly room was clean would recommend this hotel to friends and family."

"Quiet place to stay but close to I95. Good breakfast. Very clean. Loved the digital key for room entry. I would definitely stay here again. "

"Everything was excellent."