Hotel Silken Ciudad de Vitoria

Property class: 4

Choose dates to view prices

You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at Hotel Silken Ciudad de Vitoria. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is ฿2,688
฿2,957 total
includes taxes & fees
27 Sept - 28 Sept

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Club Double Room (Silken Club)

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

A hotel room with a bed, desk, chair, and a TV.

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, desk, chair, and a TV.

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Balcony

A modern living room with a sofa, coffee table, and a spiral staircase.

Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

A hotel room with a bed, desk, chair, and a TV.

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Club Double Room Single Use (Silken Club)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

A neatly made bed with white linens and pillows, a bedside table with a lamp, and a wooden headboard.

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Double Room (Parking Included)

A neatly made bed with white linens and pillows, a bedside table with a lamp, and a wooden headboard.

Double Room (Parking Included)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Balcony (1 adult)

A modern living room with a sofa, coffee table, and a spiral staircase.

Suite, Balcony (1 adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

A hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite (1 adulto)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, a chair, and a door.

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, two bedside tables, a chair, and a door.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed
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About the area

Located in Lovaina, a neighbourhood in Vitoria-Gasteiz, Hotel Silken Ciudad de Vitoria is near a train station. Monumento a la Batalla de Vitoria and Basque Parliament Building are local landmarks, and the area's natural beauty can be seen at Florida Park and Salburua. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Spend some time exploring the area's activities, including golfing. Visit our Vitoria-Gasteiz travel guide
Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • A historic square with a prominent clock tower, a statue of a winged figure, and classical architecture.
    Virgen Blanca Square
    8 min walk - 0.7 km
  • Armory Museum of Alava
    5 min walk - 0.4 km
  • Plaza de Espana
    9 min walk - 0.8 km
  • University of the Basque Country
    10 min walk - 0.8 km
  • Plaza de los Fueros
    11 min walk - 1.0 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station)
    10 min walk
  • Vitoria (VIT)
    23 min drive

Restaurants

  • Café Boulevard
    5 min walk
  • Silken Ciudad de Vitoria
    1 min walk
  • Cafetería E'Jazz
    7 min walk
  • Sidrería Sagartoki
    6 min walk
  • Gold Café Lounge
    6 min walk

About this property

Hotel Silken Ciudad de Vitoria

  • Upscale hotel located in Lovaina
  • At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • An electric car charging station, a TV in reception and a gift shop
    • A front desk safe, meeting rooms and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 149 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 26-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 17 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Silken Ciudad de Vitoria pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 27 Sep 2026 start from ฿2,688, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Silken Ciudad de Vitoria?

Self-parking is available for EUR 17 per day.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Ciudad de Vitoria?

Checkout is at noon.

Where is Hotel Silken Ciudad de Vitoria located?

Located in Lovaina, this hotel is within a 5-minute walk of Florida Park and Cathedral of Mary Immaculate. Basque Parliament Building and Armory Museum of Alava are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Silken Ciudad de Vitoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 422 out of 750 reviews
Rating 8 - Good. 255 out of 750 reviews
Rating 6 - Okay. 56 out of 750 reviews
Rating 4 - Poor. 11 out of 750 reviews
Rating 2 - Terrible. 6 out of 750 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a beautiful place. Fab location for exploring, breakfast was great, parking great too. Had a very enjoyable stay - would definitely recommend and return again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely comfortable hotel. Well situated to explore town. Good parking facilities. Excellent dinner and breakfast. Helpful staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - waking distance to the old area. Staff very helpful and friendly. If you are only an English speaker, they will do their best to help you. Restaurant food was very tasty and overall good value. Breakfast was good with decent selections.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Our room was excellent and the staff were very efficient and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Being a 4 star hotel, our room was never at a comfortable level. The air conditioner was not turned on prior to our arrival. Even two star hotels anticipate a guest arrival. We could not get the room cool during the night so we did cut our reservation short and left a day early. The lobby is lovely. The restaurant bar and breakfast excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but with its ups and downs. Staff were super helpful and excellent spoke really good English polite and approachable even in the var area the young man working is fantastic. Regarding the rooms especially on the 4th floor need a bit of upgrade the air conditioning is old so makes a lot of noise and even putting it on the lowest setting makes a rattling noise and also the air conditioner is not enough to cool the place down. The pillows were super uncomfortable but that my be my own preferences and last the floor towel for the shower was already dirty when I arrived. An okay hotel but not to Great for a 4 star
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Close to center with restaurents/tapas bar around
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, free upgrade.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stopover

This is a very good hotel, fairly central with easy access to the old town. The rooms are standard with very comfortable beds. There is a very good restaurant within the hotel, although the adjoining bar has very limited tapas. We only spent one night there and on leaving we wished we had spent longer.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was spacious and safe. The staff were excellent. The rooms were of a good size and the bathroom was well fitted. It was a little too warm in the room and the pillows were uncomfortable. Both were far too hard. Whilst it is obvious we were in Spain, in the Hotel the menu in the restaurant was very limited in choice and very Spanish, rather than catering for a more mixed clientele. Though the sirloin steak was very tender and delicious. Already planning to stay again next year. Great value for money.
Stayed 1 night in Jan 2026