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"very friendly receptionist pet friendly"

"Robert has done far and beyond to support the customer. He directed me to grab food before my conference call at an odd afternoon hours and also assisted me clearly when I called back to enquire how to post my clothes back. Thanks to him, I had a good business trip and felt fully supported. "

"Everyone at the front desk was incredibly kind and helpful. The bed was very comfy and the location was perfect. "

"Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to. "

"This is a brilliant hotel situated very close to Strasbourg's main train station. Incredibly quiet and a 5 star rating for value for money.. Room was spacious and spotless. Probably the best bed we have ever slept on? Large flat screen TV, great shower. Breakfast buffet was good with an excellent variety of food on offer. Free coffee and tea available all day. Staff were lovely, always helpful and friendly. The room does not have a mini fridge or coffee/tea making facilities but with free beverages on offer in the breakfast area this wasn't missed by us. "

"clean, smell good high end feature. Service is amazing "

"Fantastic location, lovely staff, and great breakfast. "

"Great stay, very clean, perfect location, very kind people! 10/10"

"Great boutique hotel, friendly and attentive staff. Unfortunately I did not get to have breakfast as I was leaving too early, but it looked anazing"