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Reviews of Emma Historic Hotel

3 out of 5
Emma Historic Hotel
Via Frau Emma 5, Villabassa, BZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 111 reviews" "
Rating 8 - Good. 47 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated historic property with solid dining, available parking, and central village location. Friendly staff. Excellent sauna and steam room. Great ski and boot room.
Stayed 7 nights in Dec 2023

8/10 Good

Crystalle

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Stayed 1 night in Jun 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent place to stay to either visit Lago Di Braies or start the Alta Via 1. Food was excellent. Beds comfortable and rooms clean. Hotel service from receptionist was outstanding. Would stay again
Stayed 1 night in Jun 2022

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Chantz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, affordable, great breakfast and spa!
Stayed 1 night in May 2022

10/10 Excellent

Beniluz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom remodeled and beautiful. Very Classic , but super nice. Highly recommended !
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, everything was clean and in good condition. The restaurant is also super.
Stayed 1 night in Oct 2020

10/10 Excellent

Neal T.

Liked: Cleanliness
Wonderful place! Would absolutely go back!
I can’t wait to stay here again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a beautiful location. Convenient to Pragser Wildsee and other areas in the Dolomites.
Stayed 1 night in Jun 2019

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, service, and food
I arrived in the evening and was provided a great check in experience. The room was beautiful, the services were excellent, and the continental breakfast was the best I’ve ever had at a hotel.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay
Stayed 3 nights in Oct 2018

8/10 Good

Guiyora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Small, well-renovated hotel
It looks like a guest house than a hotel. The hotel is small with a restaurant on the ground floor. The receptionist also has to work in a restaurant so sometimes nobody was there. The room is well-renovated. Wifi was not available on the 2nd floor so had to use it in the common area on the 1st floor. The smell of fertilizer nearby was the worst as we had to sleep with the window opened.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice historic hotel in charming village
Arrived late on a snowy day and walked the 4 blocks to the hotel as there is not taxi service in the village. I had just learned that the was a rail strike scheduled for the next day March 8th and I was a long way from the Milano Malpensa Airport for a flight home. The young woman at reception was helpful in getting travel options for the next day. I was too concern about travel to really enjoy their wonderful food.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not what it's cracked up to be
Misleading ratings and photos. Service was lacking. Wifi signal didn't work in room. Rooms were very small and overpriced for what we received. We booked based on ratings and hotel's charming history, but upon arrival, we were left very disappointed with the condition of the hotel and service we received.
Stayed 1 night in Dec 2017

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great historic hotel, right in the middle of the town and close to the natural areas (Braies, Tre Cime)
Stayed 1 night in Oct 2017

10/10 Excellent

James, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quaint hotel, near train station, located on city square. Friendly, helpful staff includes desk manager who speaks English. Corner room was clean, spacious with doors that opened onto 2 balconies. Needed to g to lobby to connect to WiFi. Breakfasts were delicious with many choices. Ate dinner in hotel's restaurant & in pub. Both meals were good.
Hotel Emma
Many breakfast options
Beautiful hiking
Villabassa/Niderdorf

8/10 Good

ian, Bucks

Liked: Cleanliness, room comfort
a mountain hotel with history, great family run business, friendly and superb breakfast. One issue with church bells ringing 4 times an hour 24hrs, so take earplugs!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schön renoviertes, altes Hotel mit sehr freundlichem Personal. Gutes Essen und schöne Zimmer. Gute, zentrale Lage um Ausflüge mit Kindern zu machen. Sehr familienfreundlich.
Stayed 4 nights in May 2024

10/10 Excellent

ANA, MEXICO CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador hotel con atención y comida excelente. La habitación donde nos quedamos amplia y limpia y muy cómoda. Me encantó todo, el strudell de manzana es el mejor que he comido en la vida! El hotel está cerca de pistas de esquiar, el lago Braies, la cortina d’Ampezzo, y está en un pueblito donde hay tren que te lleva a varios lugares. Nosotros rentamos coche en Milan y nos fuimos manejando para recorrer varios lugares. Las Dolomitas son maravillosas, un paisaje hermoso, lástima que en febrero y marzo sigue congelado el lago y no se puede hacer senderismo como en el verano, pero aún así la pasamos maravillosamente. El desayuno en el hotel es bueno.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Klaus

Stayed 1 night in Apr 2022

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza in Trentino
Hotel pulito e confortevole e il personale gentile e disponibile. Cibo molto buono,colazione abbondante così come la cena nella formula della mezza pensione. Ci tornerei nuovamente!!l’hotel rimane anche in un punto strategico per visitare tante bellezze del Trentino
Stayed 2 nights in Nov 2021

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wandern in den Dolomiten
Ein schönes neu renoviertes Hotel mit Top Lage. Nächstes mal wieder gern!
Stayed 2 nights in Oct 2021

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities, room comfort
Gut
Alles gut. Preise dürfen aber wirklich nicht mehr steigen.
Stayed 1 night in Sep 2021

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No vabbè, letto sfondato, abbiamo dormito malissimo e quando abbiamo fatto notare il problema del letto ci siamo sentiti dire “ah ok lo cambieremo” naturalmente non lo cambieranno mai perché era talmente vecchio che non posso credere di essere stati i primi a lamentarsi. Ah dimenticavo, uno sconto? Nulla di nulla e vista la struttura il prezzo era fuori standard. Hotel sconsigliato.
Stayed 2 nights in Aug 2020

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rande sorpresa positiva
Ottima posizione per escursioni. Accoglienza eccezionale e calorosa. Camera silenziosa e in tipico stile montano.Servizio sempre gentile e cortese. Ottima cucina tipica. Pietanze senza glutine disponibili.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette Unterkunft und freundliches Personal. Nettes Ambiente.
Stayed 1 night in Aug 2020

10/10 Excellent

Manuel, Mantova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Letti comodissimi, personale gentile ed accomodante. Hanno anche un bar dove fare aperitivo o bere qualcosa dopo cena e un servizio sauna compreso nel prezzo.
Stayed 1 night in Aug 2020

10/10 Excellent

Genni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ttimo
Il personale è molto simpatico e cortese. La camera è comoda, pur non avendo l’ascensore, per motivi dell’hotel stesso. Si trova nel paese.
Stayed 1 night in Aug 2020

8/10 Good

Maths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Struttura accogliente e ben pulita, nelle vicinanze del lago di Braies.
Stayed 1 night in May 2019

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden
Sehr gutes Hotel für eine erholsame Auszeit
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Belle camere,ottima posizione, buona cucina ed ottima colazione
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale molto cortese e preparato per qualunque esigenza. Posizione strategica a pochi minuti di auto dal lago di Braies. Che dire, perfetto io e il mio compagno torneremo sicuramente.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torneremo
Hotel in posizione comoda per raggiungere qualsiasi attrazione, camera un po’ piccola ma dotata di ogni comfort e molto pulita, colazione fantastica e personale molto gentile. Unica piccola osservazione, un po’ cara una bottiglia di acqua da 1 lt per €4,00. Avevo già soggiornato li nel 2018 e ci tornerò sicuramente.
Stayed 2 nights in Oct 2019

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities
Assolutamente positivo
Hotel accogliente, il proprietario e il personale veramente gentili e pronti a rispondere a qualsiasi esigenza. Peccato per la neve anche se siamo a fine Maggio ma è stato comunque un bel soggiorno.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotelpersonal ist sehr zuvorkommend. Frühstück und Abendessen sind sehr gut.
Stayed 7 nights in Mar 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione per raggiungere il lago di Braies, camera pulita, servizio ottimo e buonissimi piatti tipici
Stayed 1 night in Dec 2018