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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Daily full breakfast for a fee
Business centre
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Air conditioning
The current price is ฿5,311
฿6,223 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

In the entertainment district, Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a walkable area in Victoria with great shopping. The McPherson Playhouse and Royal BC Museum are cultural highlights, and some of the area's notable landmarks include Chinatown and Fan Tan Alley. Market Square and Victoria Conference Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching and golfing. Guests love the hotel's central location.
Visit our Victoria travel guideOpens in a new window
Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 3 min walk - 0.3 km
  • Royal BC Museum - 13 min walk - 1.1 km
  • British Columbia Parliament Building - 13 min walk - 1.2 km
  • Victoria Harbour - 13 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Cat's Coffee & Cake - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪The Palms - ‬2 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodelled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a TV in reception and ATM/banking services
  • A lift, a porter/bellboy and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 108 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 2 Sep 2025 start from ฿5,311.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 30 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1201 reviews
Rating 8 - Good. 303 out of 1201 reviews
Rating 6 - Okay. 92 out of 1201 reviews
Rating 4 - Poor. 28 out of 1201 reviews
Rating 2 - Terrible. 23 out of 1201 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynette Michelle

Liked: Staff & service, property conditions & facilities
Cozy beds, super clean, the staff are outstanding. Great location, .
Stayed 2 nights in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff. Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Great location. Excellent breakfast/lunch restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very busy part of the city
Stayed 1 night in Jul 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place for city center.
Stayed 1 night in Aug 2025

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was so big and beds and pillows were extra comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, we walked everywhere. Room was very clean and comfortable. Staff were all welcoming and very attentive. We had a great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here for work. The hotel is clean and is very close to everything. It’s a really good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean. We enjoyed our stay a lot
Stayed 2 nights in May 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Nice and close to downtown amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no pool or parking but valet service was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

I loved their text checking in and communication
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The Ruby on Johnson is an excellent place for breakfast, with good food and courteous and efficient service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was very comfortable and clean. Having a kitchenette was a definite plus.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Very clean and nice location
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just to be aware, as with the case of any big city, unfortunately there were homeless people sleeping in the street nearby and walking around during the day. The hotel had ample security and we felt safe for the short time we stayed.
Stayed 2 nights in Aug 2025

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Facilities/rooms exceptionally clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, and all the staff are helpful. We also enjoyed the complimentary fresh-brewed coffee.
Stayed 4 nights in Jun 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing and helpful, ensuring our stay met our needs. The hotel was centrally located, with easy walking distance to the harbour, restaurants and tourist attractions. We will definitely book here again when we travel back to Victoria
Stayed 2 nights in Jul 2025