El personal muy servicial y siempre dispuesto a ayudar, donde ir, como ir, e incluso te acercaban ellos. Y el servicio del aeropuerto excelente. Buen sitio para alojarse en Victoria Falls, sin grandes lujos pero cómodo y con un personal excepcional.
Sejour parfait. Chambre impeccable avec toutes les prestations indispensables, Personnel particulièrement attentionné et aimable et petit déjeuner et repas nickel.
Dans la gamme d'hôtels de ce niveau (entre 150 et 180 dollars la nuit avec petit déjeuner) je n'en ai trouvé qu'un comparable l'hôtel Europa à la Paz Bolivie.
Vraiment rien à redire
Overall the stay at this new hotel was great. The staff are all friendly and helpful, making the overall stay great. The staff are attentive and welcoming. Rooms are large and very neat. The complimentary shuttle to the airport was welcome. Hotel is about a 5min drive to Vic Falls. Would definitely recommend this hotel.
Best sleep I had in Africa!
Staff was excellent, especially V. at the front desk. Very helpful and responsive. Hotel was quite new and everything was exceptionally clean.
really bad customer service, couldn´t help with a simple "no show" letter
เข้าพัก 5 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Bhavisha
22 มิ.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
We had to cancel our trip the day before our planned travel date due to a medical emergency. Hotel would not give us a refund or move our stay. It is very disappointing
O quarto era grande, mas sem nenhhuma comodidade esperável de um hotel do nível (ex: pantufa, fruta, produtos de banho etc).
O café da manhã é fraquíssimo.
A cortesia do hotel é zero, com exceção do recepcionista do primeiro dia. Pedi para imprimir 2 folhas do visto e me negaram.
Só que o pior estava por vir, algo inimaginável.
Um senhor do hotel foi até o parque me cobrar, de forma rude e ríspida, por um serviço já pago.
Nunca me senti tão humilhada e constrangida.
Vou adotar todas as providências lehais.
Não fico nesse hotel nunca mais, nem de graça.
Savannah68 was a really nice hotel, super clean and staff was very nice. We had one dinner at the restaurant was incredibly delicious. We ordered the steak with vegetables.