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Hotel Casa Hipil

3.0 star property
Travelers find an urban retreat at Hotel Casa Hipil where the outdoor pool offers a refreshing break and the arcade room adds a playful touch

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Hotel Casa Hipil, in the city center, offers a relaxing escape with an outdoor pool and sun loungers. Guests can unwind in the garden or enjoy the arcade/game room. Attentive staff provide luggage storage and concierge services to enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
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About this property

Hotel Casa Hipil

  • Hotel in the city centre
  • You can look forward to a terrace, a garden and an arcade/games room at Hotel Casa Hipil. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Full breakfast (surcharge), a TV in reception and concierge services
    • Luggage storage, a water dispenser and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All rooms are individually decorated, and boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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The price is ฿1,362
฿1,642 total
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3 Jun - 4 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 100 for adults and from MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Casa Hipil have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Hipil pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Hipil?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Hipil?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Hipil?

Checkout is at noon.

Where is Hotel Casa Hipil located?

Located in the heart of Valladolid, this hotel is within a 5-minute walk of Mercado Municipal, Francisco Canton Rosado Park and Chocolate Museum - Story Valladolid. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 178 reviews
Rating 8 - Good. 52 out of 178 reviews
Rating 6 - Okay. 17 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 4 out of 178 reviews

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great jewel of a find. Has a sister property one block for breakfast!
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and the facilities were very clean. The staff was friendly and helpful. The check-in was confusing as we had to go to Hotel Aurora to check in (a block away) not at Casa Hipil itself. This could’ve been messaged ahead of time to save confusion. We also had to remind the staff that we had pre-purchased breakfast because they seemed to be unaware of that. But once they took a picture of our hardcopy reservation we received credit for our breakfasts. The breakfast was served in the rooftop restaurant area. The food was tasty but cold, as there were no heaters underneath each of the steam trays. Cold eggs, Chilaquiles, and pancakes plus fruit.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the lush garden and friendly staff.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Room was in mostly good shape. But AC turned off on its own in the middle of the night. This was a problem because there was a dog somewhere nearby that was barking all.night.long. Then, in the morning, someone was chiseling or jackhammering by 7AM. The staff was excellent and very helpful. I needed help replacing a battery in my rental cars key fob. And they helped find someone who drove to me, and replaced it on the spot. The parking is very tight in their lot. We did not swim. So idk how nice that was.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay so much. The breakfast was delicious. The whole place was very relaxing. Our room was enormous and beautiful. We really loved it here
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, basic and well located.

Basic hotel that is well located within valladolid. Given the price though, there are other more competitive options.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very convenient to reach the main square of Valladolid. Bianca, one of the receptionist, has been very professional to suggest us the best areas to visit and some good places for drinks and dinner
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Geraldine

Liked: Property conditions & facilities, room comfort

Nice place close to the main square

Nice place close to the main square with a parking option behind the hotel. Served the purpose and the beds were very comfortable. We left early so they prepared a lunch box for us which was simple but delicious and came handy while driving to our next stop. I would go again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Spot

Had the best time! Hotel was so nice and the staff were all amazing and friendly. Courtyard was beautiful and so chill to hang out in the evening
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super friendly staff, the breakfast is a few houses down in their partner hotel on the nice rooftop terrace. Depending on the location the room can be noisy because of the street.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a warm friendly wonderful place to stay with a great location in Valladolid. It’s a great base lol cation for Chichen Itzá and Río Lagartos. Staff were friendly and helpful, everything was clean and lively. I highly recommend
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Super clean. Friendly staff. The family room had plenty of space my family of 4
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Phyo Thin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in May 2024
Verified

10/10 Excellent

Douglas Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair place to stay

It was pretty good in general. Location is close to the main plaza. Only small points to improve: shower head was clogged with mineral build up and the parking lot is an empty, unsupervised dark empty lot half a block away. This could have been better communicated.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our two nights here in Feb 2024. We would have liked to stay longer but they wanted to charge us their regular rate so we had to move. We booked deluxe superior rooms which had a king and double bunk beds. Each room has a double bathroom and a small fridge. The tiny pool was perfect for a quick dip to cool off. We would highly recommend this hotel.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Carly

Liked: Cleanliness
Disliked: Amenities
The room was quite small and did not have any windows. It was also located directly beside the front desk, which resulted in noticeable noise and limited privacy. Had this information been disclosed at the time of booking, I likely would have considered other options. The door only had a single lock on the handle and did not include an interior privacy lock, which raised some security concerns. There were also visible cracks around the door, making it easy to hear conversations and activity from outside the room. The hotel itself was generally clean, and the staff were friendly and helpful when available. However, there was confusion regarding whether breakfast was included with our room. Additionally, when we arrived to check in, no one was at the front desk and the phone numbers provided to reach staff were out of service, which made the arrival process frustrating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice AC, friendly services
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, convenient
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
A very cozy place to stay, the parking is about a 4 min walk away from the hotel, but overall, its a great place to stay. We just stayed for one night, a place to rest our heads for the night, its a great spot overall. Walkable to Valadolid square.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Landy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice place. Close to every thing. Parking was tricky.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice, but I felt it was overpriced. There's nothing negative about the hotel itself
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Space, Lacking in Customer Service

The family suite at Casa Hipil was perfect for our family of five (double bunk bed + queen bed) and we loved having access to a kitchen. The location of the hotel is great, just a few blocks off the main square. I’d recommend the hotel to other families but would note that
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Yashar

Liked: Cleanliness
Good location, but it is more like a bed and breakfast. Think of it as a clean place to sleep. We stayed one night and the staff thought we wouldn’t need towels because we are staying one night only.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Charming colonial place. Lovely staff. Wifi did not make it into our room, but fine in common areas. Lovely plants
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in May 2023