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Reviews of Mystic Sands

3 out of 5
Mystic Sands
Vava'u, Neiafu, Utungake

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Muimui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from Kos on 3 May 2024
Thank you for coming to stay with us at Mystic Sands and for the kind review, we hope to see you again one day :)

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from k on 17 Jan 2024
Thank you for choosing to come and stay with us at Mystic Sands.

10/10 Excellent

alvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay at MS. Will come back again and recommend to friends and family.
Stayed 3 nights in Jul 2023
Response from kjell on 25 Jul 2023
Thank you for coming to stay with us at Mystic Sands and for the kind words, it was great to meet you :)

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful remote property where the owners are committed to guests being satisfied
Stayed 4 nights in Apr 2023
Response from kjell on 25 Apr 2023
Thank you so much for coming to stay with us at Mystic Sands. It was great to meet you and i enjoyed the conversations we had. :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
need aircon or side fa not from the top..too strong
Stayed 1 night in Mar 2020
Response from Reservations on 17 Mar 2020
Thank you for coming to stay with us at Mystic Sands. The ceiling fan is very strong on the highest setting but can easily be adjusted from the control panel that is easily found next to the light switch. Thank you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My unit was clean and modern (though without a TV), and the WiFi Internet was reasonably fast and reliable (though data capped at 500 MBytes per coupon; fortunately the staff made coupons readily available). The host (Mosi) was very friendly and helpful, and helped raise my rating of this property. Be warned that this area is very limited in facilities. There are only very basic stores nearby (even in the 'main' town). The staff will arrange rides to/from the main town (at $Tonga25 each way); there are some restaurants/bars there. (For a round-trip shuttle from/to the airport, they charge $Tonga120 total.) (Don't be fooled by the 'infinity' pool shown in the photo; it is just a child-sized wading pool. Fortunately there is good swimming/snorkeling available in the ocean (and kayaks provided).)
Stayed 2 nights in Dec 2019
Response from staff on 8 Dec 2019
Thank you for coming to stay with us at at Mystic Sands and for the nice words. Yes, our internet is provided by free vouchers of 500MB each, (you can have as many as you like :) Tonga is not a very developed country and our island only has 12.000 people so shopping and restaurants options are limited. Our kids infinity pool is meant for kids and adults should just jump in the ocean. I am glad to see that the taxis has charged correctly, what you describe is the normal prices here in Tonga. Thank you again for coming to stay with us.

10/10 Excellent

Gina, Washington State

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mystic Sands is a hidden gem. It surpassed all expectations and our family started planning our return trip the second we arrived. Mosi and her staff were the most welcoming and capable hosts I have ever experienced. The owners of this resort won the lottery when they got Mosi! I am half Tongan and wanted a neat experience for my kids’ first visit to Tonga. I didn’t expect the luxury we experienced. We stayed in the waterfront house and were blown away by the views and amenities. Mosi cooked breakfast and dinner for us as an add on to our trip and her meals were amazing and will be memorable for years to come. We were only at Mystic Sands for two nights and will be going back next time for several more. The dock is one of only a few in the area and diving and fishing boats will pick you up right from the dock. We snorkeled just off the dock with the gear at the resort and it was perfect for our 8, 10 and 11 year old kids. The little pool was clean and perfect for the kids when the sea was too rough for swimming since we were there in a pretty stormy week. The only hesitation I have about recommending this resort is that others will find out about it, and it will be hard to book a return trip.
Stayed 2 nights in Jun 2019
Response from kjell on 28 Jul 2019
Thank you so much for coming to stay with us at Mystic Sands and for the kind words. We hope to see you again one day :)

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Beautiful location, quiet and relaxing Free kayaks available
Stayed 2 nights in Apr 2019
Response from Kjell on 29 May 2019
Thank you for coming to stay with us at Mystic Sands and for the kind words. We hope to see you again one day.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service/Cultural Experience of any hotel!!!
My experience at Mystic sands went FAR above and beyond what I was expecting. I was expecting a regular hotel experience, but it turned out to be far more. Mossy and her husband Maka are the caretakers for the hotel and they took care of us like family from the start. Maka is the driver for guests (including airport pickup/dropoff) and Mossy takes care of breakfast, activity/excursion bookings and pretty much everything else. The hotel has (I think) 5 regular rooms, plus a standalone large house with two king bedrooms. We booked a regular room but Mossy moved us into the standalone house since we were the only guests there. Throughout our stay, my friend and I interacted with Mossy/Maka many times. Mossy is like a mother and has an outpouring of love and kindness. TIP - If you are there on a Sunday - go to church with Mossy and Maka. The language is Tongan but the experience was spiritual and heartfelt... and the singing is fantastic. TIP - Remember Tonga is more about cultural experiences... There are not a lot of restaurants/bars/etc., so grab your own food at the market/store. Definitely make sure to have food/drinks purchased before Sunday, as stores are closed all day Sundays.
Stayed 3 nights in Feb 2019
Response from kjell on 28 Mar 2019
Thank you for coming to stay with us at Mystic Sands and for the kind words. we hope to see you again one day :)

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Response from Kjell on 25 Feb 2019
Thank you for coming to stay with us at Mystic Sand and for the kind words. We hope to see you again one day.

8/10 Good

Kevin, Sales manager

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommended. Nicely appointed and both the staff and the owner really work to ensure that your stay is a good one
Stayed 6 nights in Jun 2018
Response from Kjell on 29 Jun 2018
Thank you for coming to stay with us at Mystic Sands. We hope to see you again one day :)

10/10 Excellent

Dominic, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personable people looked after us really well, the location was great and the whole area beautiful.
Stayed 5 nights in Apr 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Vava’u
We loved our stay at Mystic Sands, the staff were great and took good care of us. Town is not in walking distance, but the 2-bedroom house has a kitchen so we cooked at home a lot. Mosi can cook meals for you on request.
Response from Kjell on 13 Mar 2018
Thank you for coming to stay with us and for thr kind words. I will be sure to tell Mosi that you said hello and were happy with the stay :)

10/10 Excellent

Stef, Christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 foot to the beach and the tropical fishes
This hotel is really nice and the view is amazing. The staff is here for you, all the time with a huge smile and the owner too. Is was an awesome holidays there You go to sleep and wake up with the sound of the sea. You just have to walk to the pontoon for you a multitude of tropical fish
Stayed 4 nights in Dec 2017
Response from Kjell on 23 Jan 2018
Thank you for coming to stay with us at Mystic Sands and for the kind words. We hope to see you again one day :-)

10/10 Excellent

Chris, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Magical
From the time I was picked up at the airport by Maka to enjoying one of Mossi's home cooked dinners my experience at Mystic Sands was magical. Beautifully located right on the water with incredible views of other islands and coastlines. Used the free kayaks often to tour the coastline and the small island a kilometer or so in front of the resort. Took advantage of Maka's island tour as well as the boat tour with Ben and his eldest son Steppa. I had been working in Fiji the prior week and had 4 days/3 nights holiday and had to decide between Somoa, American Somoa, another Fijian Island or one of the Tonga islands. There is a direct flight from Nadi, Fiji to Vava'u, Tonga. Glad I picked what I did!!! FYI - Kjell and Adriana (the owners) were always quick to help with arrangements before I showed up and while I was there. Tongans must be the friendliest and nicest people in the world! FYI - it is 10 minutes from town so hire a car or expect to use a taxi or Maka.
Stayed 3 nights in Dec 2017
Response from Kjell on 23 Jan 2018
Thank you for the kind words and for coming to stay with us at Mystic Sands. It was great meeting you and i am glad you picked Tonga too..

10/10 Excellent

Jackie & Gary, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Vava'u
Mystic Sands is by far tne of the best places to stay in all of Tonga. The rooms are very comfortable and the kitchen is conveinient. Everyone at Mystic Sands is friendly and helpful making your stay everything you wish for it to be. Snorkeling is great, there's lots of fish, rays and coral around unlike some places that only have dead reefs or just sand and no fish, Mystic has plenty of colorful fish. The kayak trip to Lotuma is fun and the kayaks are better then most. There's also good snorkeling in this area. Many Thanks to Kjell, Adrianna, Mosi & Maka! We'll be back! 5+ stars for Mystic Sands
Stayed 3 nights in Nov 2017

8/10 Good

Glenda, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Resort with Big Heart
Owners and staff make every effort to ensure your stay is comfortable. Quiet and relaxing ambience; bring earplugs though if you'd be annoyed by middle-of-the-night roosters and church bells.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation plus
A great location to have the opportunity to enjoy 'paradise' and , briefly, to feel a part of the local culture.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place at the beachfront
Perfect place for relaxation! You can swim all day, because they have a jetty. Wonderful laying there in the evening looking at the stars. Good snorkelling, you can borrow kayaks and snorkeling equipment. Nice and tidy, lovely staff fixing everything. There is not a restaurant but Mosi the fantastic housekeeper can fix a good meal if you tell in advance. The Norwegian owner is supernice.
Response from owner on 1 Feb 2017
Thank you for choosing to come and stay with us here at Mystic Sands and for the kind words :)

8/10 Good

PETR

Liked: Cleanliness, staff & service, property conditions & facilities
Симпатичный природный небольшой отель у воды
Симпатичный природный небольшой отель, состоящий из нескольких (5-6) бунгало в воды. Малолюдно. Живописное место, свой пляж с хорошим снорклингом (кораллы, рыбы). Номер неплохой, есть w-fi. Завтрак приносят в номер. Из минусов. В душе плохо регулировалась вода (текла или горячая, или холодная). Немногочисленный персонал в домике рядом почти весь день разговаривал видимо с родственниками по скайпу или вотсапу по громкой связи - очень надоело слушать.
Stayed 3 nights in Nov 2019
Response from guests relations on 16 Dec 2019
Thank you for coming to stay with us at Mystic Sands and for the kind words. We hope to see you again one day.

8/10 Good

Karl Vilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Wonderful staff and lovely setting. Very helpful management.
Stayed 5 nights in Jan 2019
Response from Kjell on 25 Feb 2019
Thank you for coming to stay with us at Mystic Sand and for the kind words. We hope to see you again one day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルスタッフの方々にとても親切にしていただきました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018
Response from Kjell on 13 Mar 2018
Thank you for coming to stay with us at Mystic Sands

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great place - don’t miss
Mystic Sand is a great place with comfortable bungalows and real great personnal. Mosi made everything to make us feel good and prepared meals to our best satisfaction. Kjell and Adrianne-owner of the place- came every morning to check if we were alright and something was missing. Snorkeling is great just outside and of if you want to change snorkeling spot, there is an island easy reachable with kajak. Maka look out tour around the island is well worth as he took us to places hardly reachable with car. We recommend Mystic Sand for its location, personal and snorkeling possibilities. You really feel spoiled here.
Stayed 7 nights in Jan 2018
Response from Kjell on 13 Mar 2018
Thank you for coming to stay with us and for the kind words. Come back anytime :):):)