Parking was convenient and the staff were helpful with a late check-in but the corridors and lobby smelt bad. However, the room was good and it was a convenient stop for us for an Alton Towers mission the next morning.
The places has character because of the age. The beds were comfortable. I would just say maybe invest in some new pillows as they were very thin!
It did what we needed it to do and it we had a nice two night stay!
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
David
12 ก.ค. 2026
This hotel was a little tired and our room at the top only had one bedside table and light
Really enjoyed my stay at Bank House, the room appeared freshly redecorated and modernised. Very comfy large bed and most importantly dog friendly. Stayed for an event at Uttoxeter Racecourse which was 5 minutes down the road. Would 100% stay again. Unfortunately I had to leave very early every morning so I didnt get the opportunity to try breakfast. Also meant I had no way of checking out so I handed my key in to someone I assumed was a member of staff I assume was there to clean early in the morning.
Great historic hotel in a great location. Rooms are clean and comfortable. Staff are friendly and professional and the room was ready early so we were allowed to check in early and leave our luggage.
It was suitable for the one night stay. Due to the wife’s disability, the narrow, steep stairway was not really suitable, unfortunately, no downstairs rooms. Did not see any sign when booking for lift access. Room, parking and bar were acceptable, and very quaint. The Staff were extremely knowledgeable & gave information for our stay.
Thank you, as we had to leave early next morning, so no breakfast taken, quick cup of coffee in our room and away.
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It is in a great location in the town centre. It could do with a bit of TLC as it was past it's best. It was clean, which is the most important thing. Internet was hit and miss.
No clear signage inside the property to reception and bedding left as a Tripp hazard on stairs, walked into what felt like a pub, staff member was in an England shirt and looked like one of the punters. No information given on breakfast or locally. Door of the room jammed on opening and the room had blood stained bedding, stained divan bed and carpet, mould/unswept corners/cobwebs in the bathroom. One cup given for three people stay. The church opposite rang the bells constantly, not on the hour and randomly throughout the night (I videoed) Didn't feel like a hotel felt like staying in a relatives attick. Can't believe it was £100 a night.
The Bank House Hotel was a very comfortable, nice big bed, good breakfast cooked to order and friendly, professional staff. Loved this stay! Would definitely recommend this hotel to anyone staying in Uttoxeter.