Usj 21 Packages (Flight + Hotel)

Overall we had a good stay. The rooms are spacious and quiet. Breakfast was good and the service was good. Rooms are old and in need of an upgrade. Cleanliness of toilets in rooms requires more attention. We had flies in our first room, and the hotel assigned us to a cleaner one. Our check in process was smooth, however, the front desk staff member who checked us in required more training.

It was clean and centrally located and spacious

Convinent location, spacious apartment, good facilities, the washing /drying machine was a plus, shane no drying racks otherwise would make it perfect. Liked the afternoon lounge area with light snacks with tea and coffee on offer. Breakfast was also very good.

Ayatt location is good, within walking distance to TRX and Pavilion, we even walk to KLCC. The room we get is a new unit, thus it is clean and tidy. The rooms is spacious and view is outstanding. During new year celebration, we get the full view of fireworks display from TRX to KLCC just from the window of our room. Unfortunately the housekeeping is terrible. Out of the 4 nights we stay, they only clean once, basically it's not cleaning, they just make the beds and top up water bottle. Rubbish was not empty, floor are vacuum or swept, toilet was not clean. Towels and floor mat was not changed. When we first arrived, they don't provide kettle, shampoo or shower gel, no cups, plates and cutlery too. We have to call the reception to send it to our room. The room comes with induction cooker, but no cooking pots or pan. Basically nothing is provided. I would suggest that Ayatt should provide a cleaning tools eg, broom, toilet brush and mob. The guess would gladly do their own cleaning if the tools is provided. Rather than staying for 5 days in a dirty toilet and floor..

Fantastic hotel. Located in centrally to shopping and transportation. The staff were so helpful and friendly. And the breakfast buffet was unbelievable. So much variety and cuisines. Looking forward to our next visit to KL