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"I am shocked at how high of stars this hotel had when it is average at best. The hotel is a whole complex which was difficult to navigate and even find the hotel. It is on a beautiful property, but the beds feel like you’re laying on cheap plastic and the breakfast is disappointing. (No waffle maker, which is always what I’m looking for at hotel breakfast). Overall it was a fine overnight but certainly does not deserve the excellent rating listed. Okay at best"

"Breakfast lounge is really nice."

"Clean and breakfast was good. Staff was helpful"

"Breakfast was OUTSTANDING. Amazing variety, well displayed, high quality."

"The only issue we had was the sliding/barn door to the bathroom kept coming off track. It wasn’t a huge issue so we just dealt with it. Otherwise we had no other complaints. We were greeted by a lovely gentleman at the front desk and housekeeping was attentive to our needs. The property appeared well maintained and it’s walking distance to restaurants, shopping, etc. I also felt safe with our vehicle parked overnight. We enjoyed our 3 night stay."

"Very spacious hotel with plenty of lounges to relax in. I would recommend keeping lounge TVs on a weather station or something calming instead of a news station. I appreciated the fitness room and the ability to relax with a mixed drink in the evening. Room was clean and comfortable. Staff was friendly."

"This was a mistake on the date and non refundable. Please change to make it easier to fix a date. Had to pay twice for one stay"

"My stay here was great."

"The room was clean and we enjoyed the outdoor pool. The Sunday evening complimentary food was cold we ended up eating at a local restaurant for dinner and breakfast. We have had better food at other Drury Inns but we would stay here again."

"Enjoyed the food and casino, front desk not the friendliest. Room was clean, bed and pillows not very comfortable."

"This hotel was perfect for our needs at a fair price. The front desk staff were friendly, our room was clean, the AC worked, what more could we ask for. The pool looked fun but we didn’t end up going in since it was a short trip. The free breakfast is pretty decent! For something that is free, they offer a good variety of hot, cold, baked, fruit, dairy choices. My personal favorite was the biscuits and gravy and the pancake machine! The location is nice too. It’s right off of the highway, there...

"The breakfast is really good and convenient, the location is perfect to go for any sport match in the stadium, the room was good but we noticed some odor could be the carpet or just need a better cleaning. The front desk personnel was friendly and helpful. In general the Hotel was a good option to stay."

"Kelsey in the dining area was so kind and helpful. I’ve stayed here several times and she’s always so great. I do wish you carried Chobani regular yogurt rather than that low fat one with the fake sugar. Lit us hard for people with gut issues to digest and not recommended by any registered dietician"

"I’m ready to back soon; I love it"

"Room clean, quiet, good bed. Only complaint : Air conditioning either blowing freezing air on bed, or when cycles off, the room gets too hot quickly. Great breakfasts! Convenient location."

"nice area"

"This was our favorite hotel of our recent trip. The breakfast was incredible and the staff was even better! We would definitely stay here again!!"

"Wonderful atmosphere"

"Excellent service"

"The Briarcliff is my favorite place to stay whenever I’m in Kansas City and is always a welcome respite while traveling. The hotel is consistently spotless, the staff is warm and welcoming, and I always feel safe and comfortable throughout my stay. The beautiful views overlooking the Kansas City skyline make every visit even more enjoyable. One of the things I appreciate most is how genuinely pet-friendly they are. Whenever my dog, Apple, travels with me, the chef thoughtfully prepares a...