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"Despite being very close to the M4, the room we stayed in was quiet, comfortable and clean. Well maintained public rooms as well. All the staff from check in, bar staff, waiting staff and the maids were very pleasant, helpful and considerate. Nothing was too much trouble. Good value for money & as much breakfast as you need. Thank you."

"Great stay comfy bed all good stay again"

"As a couple we enjoyed a quiet weekend together relaxing in the spa, taking the shuttle to dining venues across the resort and enjoying leisure facilities in the hotel. Service was excellent with staff across the resort eager to assist"

"The public areas show off the heritage of this very old house to great effect. We loved the breakfast - both staff & food were outstanding. The extensive grounds contain the Golf courses, but even with magnificent trees and the lake, there is no escape from Golf. The only significant disappointment was Wifi coverage in the Mathern annexe. I spent far too much quality time back & forth to reception to no avail. Management seem to be addressing the issue, so fingers crossed for future...

"Nice hotel. Loads of choice for breakfast but give the eggs a miss .."

"Excellent aircon and great staff - particularly in the breakfast room. Very interesting art work throughout the hotel and fabulous location. Oh yes the views were fantastic too! Will be back."

"Parking was a bit of an adventure and it didn't mention that parking was £25 for overnight. Plenty of bars to eat and drink, thought £12 for 2 pepsi was a bit much but it is a fantastic place. Dinner in the grill was exceptionally good and descent price. Breakfast was best £9 each i have ever spent, but book it with booking or it £24 each in hotel. The breakfast had everything you could possible want and every ingredient was of excellent quality. Highly recommend this hotel. We plan to go back...

"It’s a good answer if you have an impossibly early flight like we did. We did the twilight check in the night before as it’s a steep walk for 7-10 minutes in the open to the terminal. We had babies and toddlers and three large suitcases in pouring rain at 4.30 am. Not fun. They should have some kind of golf cart shuttle service to take people to the terminal - we would have happily paid for it"

"Friendly helpful staff BUT 1. Had to immediately ask for room transfer because of tampered, unsecure window lock on ground floor. Resolved by staff immediately offering new room which was fine. 2. No piping hot breakfasts because buffet hot tray was broke. This was biggest gripe in what you advertise as a 4 star hotel. Not good enough."

"Could have done with a king size bed instead of a double bed but that is my preference. Air conditioning was non existent or I just couldn’t work it. But there was a tower fan in the room that helped. Over all good stay."

"We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms."

"The rooms were nice and clean. The only downside was there was no air conditioning so the room was very hot and we only had a small fan. The spa was lovely , the pool was great."

"The hotel is very dated. Every floor board creaked and I’m glad I had an end room and no one could walk past the room. I fear it would be very noisy. There is no air con in the rooms and in 32 degree heat that makes for an uncomfortable stay. Reception did give me a fan but that was useless."

"Super impressed with this hotel! Wasn’t expecting much given its location but it’s been beautifully designed and feels like a mini resort with spa, bar and lovely restaurant with an outside area. The only downside was the charge to use the pool which was not pointed out until after booking."

"Clean room, good breakfast, ample free parking"