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"Clean room and friendly staff "

"Parking is great. "

"It is an older property with its own charm. Location is close to shipping, restaurants, buys stops, train station, so very convenient. We asked for a quiet room and were given one on the top floor, end of the hall, so it was very quiet. Steps are narrow and steep, no elevator. Lots of exercise! Hotel staff was fabulous. St Fagans national museum of history and Caerphilly Castle are both worth visiting!"

"Had a great nights stay "

"Lovely hotel"

"Shops etc quite a walk from hotel. One coffee facility within easy walking distance. A grab rail in shower would be very useful to avoid slipping. Very clean bedding towels and bathroom."

"Great value stay in a good lication"

"Breakfast was not the best! Especially for a vegetarian!"

"Good location and amazing staff. Rooms were lovely and clean, bit dated but still nice."

"Excellent customer service. Front desk reception is welcoming and AMAZING! Beautiful breakfast too. Sadly, ... 1. Room was not properly cleaned. Dog's fur on carpet. My daughter was sneezing uncomfortably due to allergic reaction. 2. There was no shower cream. Thankfully, we brought something to use. 3.Shower was leaking."

"Excellent location for our theatre trip to Cardiff Bay. Staff very helpful and friendly"

"Good breakfast, excellent staff "

"We had a lovely time at Moxy, staff were great as they were knowledgeable and super friendly. The hotel has a very chill vibe and the room was perfect for us. Great location."

"Excellent "

"My wife tried to pay through what she thought was your official website but it was an American site pretending to be the GoTo site. Luckily she had paid cancellation rights and was able to get her money back, including the American agency fee of about £80, and I booked it through my card directly with your website. This was very irritating, being an excessive agency fee which was somewhat difficult to cancel , and the fee was not obvious to my wife. Otherwise the hotel was fine."

"Easy check in process, room clean & hotel quiet."

"Iady behind the bar serving evening meal was brilliant. A Caribbean lady I think. Very polite, couldn't do enough for you. "

"Beautifully situated, ex Clevedonian so perfect for us. Lovely hotel will definitely return."

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are...