You get what you pay for.
Everyone is nice but the place is desperate for an update.
Maybe it's our luck, but our duplex was very outdated. The walls are dirty and moldy, the plumbing is loud and scary, the doors don't close right, and the sheets and the towels are ripped, worn, and stained. It has its dated charms but we are unlikely to go back.
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jean-Marc
21 ก.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
A éviter si vous souhaitez vous reposer au calme.
L'hôtel est vieillissant et très bruyant car situé au bord d'une route très passagère.
Cependant l'accueil et le personnel sont agréables et sympathiques.
This a great place to stay, the staff is great and helpful. The pool looked murky so I did not use but the rest of the property was great. You are in a jungle so small bugs here and there should be expected but nothing to be concerned about. Overall had a great time.
The hotell itself is charming and has a nice Balinese touch to it. The staff was extremely friendly and helpful together with the cleaning staff.
The hotell however needs refreshing as the paint is falling off and there was mold in the bathroom ceilings which is not good especially if someone is staying for longer. Also some towels and bedsheets had stains which I don’t think is good nor pleasent.
We had the pool villa with two bedrooms which was good otherwise but a refreshing of the facilities would give this hotell o higher grade.
The restaurant food was ok but the pizza was really bad
The property is in a decent location for getting in to Ubud. We were in the duplex villa right at the front which meant traffic was noisy and it last all night. The downstairs room is quieter than the upstairs one.
The staff are very attentive and quick to sort any issues we had.
Parts of the villa looked very tired and had most certainly seen better days.
We ordered one lunch and it was really decent and only £15 (GBP)
For the price of this villa per night it is well worth it, even if areas are showing their age.
We would definitely consider staying there again!
The family privacy with personal pool due to individually separated gated complexes within compound allowed our family to feel together without worry of others around. Kind staff, from lobby, spa, and restaurants along with room help truly made the stay welcoming. Perhaps to no one’s control but bug bites were inevitable. The compound is a bit older and could use new interior paint and scrub. Otherwise, all those around, with such a unique, culturally authentic, utterly conventionalized set-up made our stay uniquely memorable. Thank you, Suarti Villa staff.
Insgesamt ganz in Ordnung wen man nur dort zum Schlafen ist. Leider war unser Moskitonetz kaputt, und das Dach ist nicht dicht wodurch wir viele Besucher hatten. Jeden Tag war leider auch Sekremente von Tieren im Zimmer.
Le personnel est très sympa. La Villa avec piscine privée est très correcte màis la vue sur les rizieres est perturbée par le grillage. L'etablissement est vieillissant.
Le restaurant en bord de route est tres bruyant à cause de la proximité de circulation. Les chambres sont plus au calme.
L'ensemble est correct mais vieillot ce qui a aussi son charme...
Hotel charmant, un peu excentré du centre (restaurants et marché). Personnel très sympathique et aux petts soins.
Petit dejeuner buffet correct.
Quelques suggestions:
Une meilleure luminosité dans la chambre
L'évacuation d'eau de la douche
Une petite table sur la terrasse
(+) bed (except for the lizard droppings once in awhile), view from the room (ours had the rice paddy view), breakfast (it was hard to contact their service phone, i was able to order breakfast only once out of 4 days of stay, i needed to go myself to the restaurant to make the order which was around 5mins walk back and forth), room service (we had our room cleaned everyday and they always do a perfect job), ceiling was high enough to provide better air circulation (nipa hut style, just watch out for lizards), spacious bathroom (there’s an outdoor shower too), location (it’s near in almost all the tourist destinations in Ubud, it only took 15-30mins to go anywhere with our rented car, most people rent motorcycles which i think is ideal because it gets crowded in the afternoon), walking distance to the town’s eating and night life street (5-7mins), wifi (strong reception).
(-) again, it was hard to contact their service line, specially in the morning, ants in the bathroom, pool needs to be maintained (it rained for two days while we were there, and we noticed that the pool became murky)
We booked a short trip to Ubud to stay at Suarti Boutique Village to celebrate our 40th wedding anniversary, The villa with our private pool took our breath away - it was exactly as the photos showed and so much more. Nestled amongst lush foliage, at the back of the resort, it gave us immense privacy and was for 6 days, a little home away from home. It lacked nothing. It vastly exceeded our expectations. Not to mention the wonderful staff who always greeted you with a warm smile, nothing was too much trouble. We cannot recommend it highly enough and definitely look forward to returning again...
They took such good care of us. Knowing it was our honeymoon they sent cake also...so sweet of them. The owner was a doll and a lot of fun...had live music one night and a cocktail party. The pool is a dream and the property is lush and laid back. All the staff from the shuttle driver to the wait staff to the friendly girl that checked us in went above and beyond and always with a smile. Also...they did little things throughout stay, chef sending food over to us, free ride when shuttle wasnt running (it runs on scheduled times) We will definitely be back.
เข้าพัก 4 คืน, กุมภาพันธ์ 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
16 ก.พ. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Just off main road, somewhere nice to sleep
We chose Suarti because it was just off the hustle and bustle of the main streets in Ubud but within walking distance. We were welcomes with some orange juice and our room was well air conditioned and linen clean. The little chalets were very private and seperate from each individual dwelling - separated by boardwalk and Koi ponds - exquisite. I would not stay for the food, but I would stay for the sense of tropical Ubud and privacy. Our tv worked well and our room was cleaned every day. The staff were extremely helpful and went out of their way to take us into town or on trips. Would recommend.
I stayed in a one bedroom villa which I loved, very balinese, the only downside of this hotel was the breakfast, maybe because it was one of the very few guest, and the pool was not usable, it was a green algae pond.
Staff are very friendly and helpful, they're all beyond our expectation, good job! Room is clean and comfort. Food are served at reasonable rate and taste great too.