Outdoor pool, pool umbrellas
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Reviews of Hartaning House by Pramana Villas

3.5 out of 5
Hartaning House by Pramana Villas
Jl. Tirta Tawar No. 20, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great but a limited breakfast menu was the only downfall,really enjoyed my stay there.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Inexpensive Hotel with Power Issues
Nice economical hotel in Ubud. Problems with the power breaker going off and on all night... Consequently no A/C for us.... The girls next door kept running theirs and popping the breaker Eventually you just turn off the lights and go to sleep... tomorrow is another day
Stayed 1 night in Dec 2023

4/10 Poor

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was in great condition, central enough to walk into the heart of Ubud and until the last morning we would’ve given the trip 10/10. The staff woke us by banging on our door for breakfast while we were asleep and when we were checking out we discovered that a member of staff had been going through our bags. Thankfully all the valuables were locked away out of reach

10/10 Excellent

Daniela, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and friendly staff. Pictures are exactly the same.
Stayed 2 nights in Oct 2023

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great size room and living space, but needs updating. A/C was working well. TV had only Indonesian channels. A kettle and a toaster would be a nice addition in the kitchen. The area with swimming pool is very small and can get noisy, depending on how other guests behave. One guest was playing music loud in his room while I was staying there, with windows open and it was pounding in my room, meaning that the room was not sound proofed. The staff was very nice and helpful.
Stayed 11 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff is very nice and attentive. The bed was super comfy. Breakfast was tasty. The only thing I didn't like was that the guesthouse was built around a courtyard and you can hear every conversation in the courtyard from your room. Everyone was quiet at night but sometimes during the day I wished a few guests would take their conversations to their rooms. We were still pleased with the facilities though.
Stayed 7 nights in Feb 2020

10/10 Excellent

rion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you are in Ubud!
Amazing place and the staff is top notch! I've honestly never had such good service in my life. Seriously, those guys are awesome and will take care of you. And take the free shuttle to the uname restaraunt, you will thank me later!
Stayed 3 nights in Dec 2019

10/10 Excellent

Colin

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay 👍
Stayed 4 nights in Oct 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hartaning House is a stones throw from Radiantly Alive Yoga Studio, Bali Buda Health food store and restauarant and the Main Street of ubud without the hustle and noise.. It's convenient, very clean and intimate. The staff made an error with my booking and swiftly rectified it and upgraded me so bravo for great customer service.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet yet close to the action! Loved the space of the room!
Stayed 3 nights in Mar 2019
Response from Meri on 10 Apr 2019
Dear, Thank you for taking your time to write a review and sharing your experience about your stay. It was our pleasure to having you stayed in our home. We do apologize for inconvenience during your stay and we are looking forward to welcoming you back in our home. Thank you

8/10 Good

Sheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely change of pace.
A lovely change of pace. Small and peaceful. Had some power conversion issues but that seemed to happen throughout Bali even in the larger resorts. Room was small but bed was large and comfortable and tastefully presented. Shared kitchen with cooking facilities. Good value for money. Surrounding area is a very active Hindu area with many temples, waterfalls, Monkey Forest and Mount Batur. People are warm and friendly. Loved it here!
Stayed 2 nights in Feb 2019
Response from Meri on 5 Mar 2019
Dear Sheryn, Thank you very much for choosing and staying with us and thank you for taking your time to write a review and sharing your experience to your lovely friend. We are glad to hear that you enjoyed your stay. It was our pleasured to having you stayed in our home. We do apologize for inconvenience during your stay and we are excited to welcoming you back. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little pool area but no indoor/covered common area to hang out when it was raining. Also we booked online and they didn't charge us upon check in or check out when we paid our bill for supplemental drinks they said your all good. So make sure to check otherwise your friends might end up having to pay for you when you leave. Otherwise the staff was very friendly and were there all night to purchase drinks by the pool!
Stayed 1 night in Feb 2019
Response from Meri on 28 Feb 2019
Dear, Thank you for staying in our home and spend your holiday with us. It was our pleasured to having you stayed. We do apologize for inconvenience during your stay and thank you very much for taking your time to write a review and sharing your experience about your stay. Looking forward to welcoming you back in the future.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Highly recommend
Great staff. Very comfortable rooms with the best beds we have had in our month stay in Bali. Location is amazing. Just on the outside of town. Would stay again.
Stayed 3 nights in Jan 2019
Response from Meri on 26 Feb 2019
Dear Cassandra, Thank you for staying with us and thank you for taking your time to write a review about your stay. It was our pleasure to having you stayed in our home. We are happy to hear that you very comfortable room with the beds. We do apologize for inconvenience during your stay and looking forward to welcoming you back in our home.

6/10 Okay

Sabrina

Liked: Cleanliness, room comfort
Mauvais rapport qualité prix
Moisissures
Stayed 1 night in Sep 2023

10/10 Excellent

Sébastien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Carolyne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Endroit sympa, plutôt bien situé et convivial… mais la cuisine partagée laisse vraiment à désirer (qualité de l’équipement, propreté).
Stayed 2 nights in Mar 2023

10/10 Excellent

BOYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
難得的的美好住宿
非常好的住宿，員工以客人的需求為優先，員工人很容易相處。 缺點：泳池水不是恆溫，插頭有點問題，但至少還有可使用的。
Stayed 2 nights in Jul 2019

2/10 Terrible

Gimena

Disliked: Staff & service
La peor experiencia que hemos tenido
Era un hotel de una noche , llegamos, dejamos el equipaje y nos fuimos a cenar, al regresar vimos al chico de recepción saliendo de nuestra habitación , sin ningún motivo , le preguntamos si había pasado algo y nos dijo que no y evadía nuestras preguntas. Nos dio un poco de miedo la situación así que entramos a habitacion y cerramos la puerta , el muchacho quedó sentado enfrente por al menos 30 minutos. Revisamos nuestras cosas y es posible que nos faltara dinero , no hicimos la denuncia policial porque no estábamos al 100% seguros ya que no controlamos el efectivo constantemente . Am día siguiente nos fuimos y al otro le mandamo un mail al manager del que no hemos tenido respuesta . La verdad la peor experiencia que hemos tenido
Stayed 1 night in Mar 2019
Response from Meri on 2 Apr 2019
Dear Gimena, Thank you for staying with us and we do apologize for inconvenience during you stay. One of the staff on that time would like to drive out frogs in front of your room and the staff has not good english to explain it. One again we do apologize for this issue. Thank you

10/10 Excellent

Preecha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well worth
Itis difficult yo find at the raining night.but well worthyo pay not farfrom ubud center.
Stayed 2 nights in Mar 2019
Response from Meri on 2 Apr 2019
Dear Preecha, Thank you for taking you for taking your time to write a review and sharing your experience about your stay. It was our pleasure to having you stayed with us and we do apologize for inconvenience during your stay. We are looking forward to welcoming you back in our home. Thank you

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Fantastisk ophold! Det sødeste personale, som tager virkelig god hånd om hotellet og dig! Nogen spørgsmål, så er de altid parate til at sørge for dig. Lækker pool og gode, rene værelser
Stayed 2 nights in Feb 2019
Response from Meri on 26 Feb 2019
Dear Viktor, Thank you for staying and thank you for taking your time to write a review for sharing your experience about your stay. It was our pleasure to having you stayed. Our staff would like to ensure your stay is great and help the guests during their stay. We do apologize for inconvenience during your stay and looking forward to welcoming you back. Thanks