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"NO SEATS AVAILABLE UNLESS YOU GOT DOWN AT THE POOL AT 7AM. GOT SOME AT 5PM"

"I don’t think I would stay there again. I love the Grand Hyatt on Kauai🏝️."

"Was perfect for our larger family, close to so many things."

"Everything was great !"

"Very clean rooms. Good staff. "

"Even though we booked under the montage name, the hotel met all standards even with new ownership. The property itself is one of the most magical places we have been. We are very excited to come back in the future with our family. "

"Had a great stay Stacy at front desk was excellent! We even received a complementary upgrade "

"Was everything we needed and wanted! Very happy"

"This resort is very run down and in need of a major remodel. Staff was not very hospitable. The best part of the resort was the beach. "

"Most peaceful beach, gorgeous views, within walking distance to some of the most iconic restaurants, and a great grocery store with delicious poke! Feels like home, everyone (guests, staff, etc.) are all so friendly. We saw a monk seal, sea turtles, and whales! This is the best place to be in all of Maui. We met a couple who told us they’d been vacationing to the Mauian since they honeymooned 50 years ago!!! There’s a reason they keep coming back, and we will too! ❤️❤️❤️"

"No kitchen, shopping center and restaurants nearby"

"My husband and I came here for our honeymoon. We put that in the reservation when booking and when we arrived we received nothing not even an acknowledgment that is why we were there. We’ve stayed at the Outrigger on Waikiki Beach in Oahu 20+ times and we have to say this experience of the Outrigger of Kaanapali beach was extremely disappointing. The staff was not friendly or helpful. We were able to check in right away at Waikiki beach but here they would not let us. We had to wait 2 hours for...

"The property was nice The house keeping was horrible. "

"The hotel room had more appliances than was listed or shown in the pictures which was a pleasant surprise. The one complaint was the AC was not working very well. "

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"

"My room was not ready on time. I got my room an hour later due to short in staff. "

"We had a beach view balcony and the room was very clean. We stayed a week and the great staff cleaned daily. Every one was very friendly and helpful. The parking is valet and your car is always ready when you need it. "

"Clean room amd friendly staff."