โรงแรมใกล้พิพิธภัณฑ์การขนส่ง U.S. Army,

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"Bad customer service and no hospitality"

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"Maintenance: bathroom shower needs grouting, toilet seat needs tightening Pools: indoor closed for repair, no repairs evident during the 4 days we were there, outdoor pool was cold but usable on the hot days Evening staff excellent and very helpful, morning staff also helpful Breakfast: would have liked more variety for our extended stay"

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"I like how friendly the staff is honestly and how close the shops are across the street"

"this property was so dirty that my cat who I paid for went under the bed and got dirty from being under the bed underneath that bed was filthy. I’ve never seen so much dirt collected in a hotel room ever so I would never book this hotel again and I’m advising other people never to book this hotel."

"everything was great"

"It took a while for the ac to cool down the room since it was totally turned off when I arrived"

"The place is disgusting ! They have roaches , and they don’t even have face towels . The toilets are dirty and have orange crust on them . The rooms are non smoking rooms but smell like smoke and toileting problems . Staff are soooo rude and unhelpful. For some reason I got locked out of my room and my key card wouldn’t work the carpet is dishing but nothing was worse than the smell and roaches."

"We stayed at this hotel in June 2025, and apart from a really awful odor in our room, it was okay so we booked it again this year (for one night). This time, the room was not fully cleaned, had some serious maintenance issues, didn’t have enough bedding or towels for the 3 people for whom we booked the room, and, worst of all, had a broken A/C causing the temperature in the room to be 80 degrees! We immediately called for assistance with the A/C, and the fellow who came to the room fiddled a...

"There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway."

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"Our visit was a disaster and we left immediately. I would like a refund due to misleading site."

"Our Vacation: From Horror Movie to Captain John Smith. After arriving at our first pre-paid hotel only to find it entirely closed for renovations, Expedia successfully passed us around to five different phone agents like a hot potato.They finally booked us a new room. We walked in, and I am convinced it was the set of a budget horror movie. The amenities included:A toilet featuring a literal biological hazard.A bathtub coated in hair and yellow mystery sludge.A fridge coated in unidentifiable...

"Floor need carpet"

"Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!"