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"Great meal deal"

"Such a lovely hotel, very quirky, great staff & a lovely atmosphere at the bar area"

"No fuss, no muss - as advertized on the tin! It is a very conveniently located hotel with access to a number of dining venues; perfect for our journey, enabling us to get a good night's sleep ahead of a transatlantic flight."

"Nice hotel ,but as I was literally on a quick overnight stay doing an early morning pick up i didn’t use any facilities other than my room and had to leave before breakfast ."

"Really convenient location in South Terminal. Very handy for an early morning flight or after arriving on a late evening flight. The breakfast is excellent, lots of choices."

"Lovely staff and amazing service! Will come again."

"TOP FLOOR ROOM WITH NO FIRE ESCAPE INFORMATION ON BACK OF DOOR is, surely, ILLEGAL. There was no information about anything in the room itself. TV signal was breaking up making it unwatchable most of the time, handset had no cover on the battery compartment, dangerous nail was sticking out of cabinet, shower curtain was dirty, glass shelf missing above washbasin, bed drapes had dirty marks, just needed to go through a washing machine. It's a pity because otherwise the room was spacious and...

"There are 2 things to consider with this property, it is remote and there are a lot of stairs. This is a beautiful property and the staff is excellent."

"Really pleasant stay. Helpful staff, clean throughout and lovely bar area. We ate in the bar, the food was good."

"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Das Haus ist großartig und gepflegt, wird vor allem von Tagungsgästen besucht und richtet Familienfeiern aus. Es gibt einen mittelgroßen Park herum. Englisches Frühstück, kaum kontinentale Optionen. Abendkarte überteuert, Freuende guter Küche werden hier nicht froh, dann lieber etwas Einfaches an der Bar. Cocktails gab es aber dort gerade keine (!), offensichtlich war das Personal dafür nicht qualifiziert oder unterbesetzt und lehnte die Bedienung ab. Parkplätze ausreichend am Haus vorhanden und...

"The 24hr check-in and 11am late check out was wonderful. The staff were all very helpful. The breakfast was very good with good vegetarian and vegan options. The room was clean and there were enough tea, coffee and milk portions. The shower was amazing! Very good price as well."

"What a little gem this place is. Beautifully clean rooms with great facilities. Breakfast was a pure treat couldnt fault it. Will definitely stay again when back in the country"

"Perfect stay. Beautiful room and views. Great breakfast. Lovely staff"

"Wow ..what can I say the most bizarre place ..a real Fawlty Towers vide ..checked in and wondered what I'd done checked in behind 2 really dubious characters ( one of which were asleep on the couch if the foyer) when I left) they seemed to be buying drugs on their phones... I hurried to my room which was actually quite good ..and had a microwave which given there's no restaurant was very useful ... Reception staff very helpful there was one chap drinking beer not sure what he was but he was...

"Unclear you charge for parking. Just increase the nightly rate and remove the pointless charge."

"Friendly staff who wanted to help"

"An older hotel, as most of the Britannia hotels are. Suitable for a night or two and good for Gatwick airport."

"Very nice place to stay. Thank you"