Search Hotels in Tuscano, Phoenix

"It was very nice, by afternoon not enough loungers around pool and no towels"

"Clean property & clean room "

"It was a simple stay with no bells or whistles. Wouldn’t stay again "

"Driving to the place I thought for sure I was gonna die. The neighborhood is TERRIBLE. I think I passed a jail of some sort a few blocks down even. The the property was well lit and set far off the street. Room was small but nice. Things worked as they should, well, the bed, TV , icebox and shower worked fine. Think they just finished a remodel or something, cause it was very nice. So if you go, go now before it gets ruined!"

"Beautiful grounds, clean room, nice patio But, pool / jacuzzi late evening needed attention Used towels and floating bandaids were yucky but all around was a great stay"

"Asked for cancellation as soon as I arrived. Room smelled of smoke Extremely outdated furnishings, Creeky staircase, odd layout. Like a much older timeshare? No way my daughter and I would stay there, description was misleading for sure. On the other hand the girl who checked me in / out was extremely professional (Desiree?) Honestly she went above and beyond customer service getting me info to call the third party that it was booked thru to get my refund and cancel properly. She was extremely thorough and helpful with the cancellation. Even offered to move us to another room, although I declined. I own a business in California and I’d hire a girl like her any day! Honestly she should pick a bigger resort because hospitality is obviously her niche and they are lucky to have her! (I hope my review is shared with her)"

"Included breakfast: bread and toaster. No condiments and nothing else except coffee. Nothing more. Bathroom tub and shower had big-time mold at every joint. In room air conditioner controls inoperative and produced noise just this side of the business end of a 737 engine of takeoff."

"Flooring/carpeting in room was dirty. They need a good shampooing and/or replaced. Pools were unsupervised, so obnoxious teenagers take over the hot tubs and typical families cannot enjoy their time. This happened at least 3 times in different pools across the property. The pool decking and sidewalks throughout were filthy. This property is in dire need of a refresh and needs better routine maintenance. A power washer, power scrubber and a floor shampoo on a scheduled basis would go along way. Overall, the all staff were nice and helpful. We will pass on any future visits to this property. We will not be coming back to this resort "

"Did not have breakfast was not in the room more than 10 hours of the stay"