XP Tulum, near the famous Mayan Ruins, offers a comfortable base with practical amenities. Guests enjoy the outdoor pool, in-room WiFi for planning excursions, and on-site laundry facilities. The multilingual staff helps travelers navigate the area with ease.
Located in Tulum, XP Tulum is in the city centre. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Tulum travel guide
An outdoor pool, concierge services and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with digital channels. A sitting area, a coffee/tea maker and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
XP Tulum offers 22 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 55-inch Smart televisions come with digital channels. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Family friendly
Childcare (surcharge)
Kitchen
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Hob
Microwave
Paper towels
Toaster
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
55-inch Smart TV with digital channels
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room roll-in shower
No lift
Smooth flooring in room
Designated smoking areas
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping on request
Iron/ironing board
Luggage storage
Meal delivery service
Multilingual staff
Proposal/romance packages
Safe
Tour and ticket assistance
Location highlights
In the city centre
Near a health/beauty spa
Near a hospital
Things to do
Snorkelling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 150 per accommodation, per stay
Cleaning fee: USD 40 per accommodation, per stay.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 120 per person (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Property is also known as
XP Tulum Tulum
XP Tulum Aparthotel
XP Tulum Aparthotel Tulum
Frequently asked questions
Does XP Tulum have a pool?
Yes, this property has an outdoor pool.
Is XP Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at XP Tulum?
Self-parking is free at this property.
What time is check-in at XP Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at XP Tulum?
Checkout is at 11:00 AM.
Does XP Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 120 per person applies.
Where is XP Tulum located?
Located in La Veleta, this luxury aparthotel is within 1 mile (2 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
XP Tulum Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Amenities
6.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 7 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 7 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
4/10 Poor
Gloria
31 Jan 2025
Liked: Cleanliness, communication
Beautiful lush garden entry to outside property
Should post no elevators on property
Floor tiles uneven - safety hazard
WIfi communication did not work therefore no tv viewing
Bedroom headboard was damaged and not suitable
no mattress protector on bed
Gloria
Stayed 1 night in Jan 2025
8/10 Good
German
25 Jan 2024
Liked: Cleanliness, property conditions & facilities, communication
The WiFi wasn’t working well but overall it was an excellent experience
German
Stayed 4 nights in Jan 2024
2/10 Terrible
Wendy
26 Feb 2025
Disliked: Cleanliness, property conditions & facilities, communication
**DO NOT STAY HERE** this posting is falsely advertised and you will be stuck here or having to pay for a whole new place at your expense. Expedia only attempts to contact the property but if the property doesn’t pick up the phone they just close the ticket. Regardless of what the ticket is for… ie: linens, towels any hostable need- property just ghosts. This property is ran down and nothing is provided- no shampoo, soaps, cleaning supplies- nothing. It seems like a good deal to be right outside the city but it’s not you will fully regret going here and be stuck or scrambling to get a new place. This property should be removed for stealing travelers money. They knowingly ignore the calls and you are just stuck. **DONT STAY HERE**
Wendy
Stayed 6 nights in Feb 2025
10/10 Excellent
Rub
23 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Las habitaciones están muy bonitas solo un detalle le faltó limpieza pero de ahí en fuera todo muy agradable
Rub
Stayed 1 night in Jan 2024
6/10 Okay
Samuel
15 Jan 2024
Liked: Cleanliness, room comfort
Lugar con buenas instalaciones, pero sin agua caliente y el agua potable mal olor
Samuel
Stayed 2 nights in Jan 2024
10/10 Excellent
Wilhelm
11 Jan 2025
Liked: Cleanliness, room comfort, communication
Wilhelm
Stayed 4 nights in Jan 2025
4/10 Poor
dixieann
24 Jul 2024
Disliked: Property conditions & facilities, communication