I can't say enough about this wonderful hotel. Andrea, the manager, was lovely, helpful, knowledgable, attentive -- just exceptional service. Everyone on staff was excellent; going above and beyond. The location is great, and right next door to Mayan Dreams where my mom received a beautiful massage on the beach. The bedding in the room, our pool, the shower, the robes, and the Japanese restaurant were all first rate as well. We are so happy we stayed at Tago! Would stay again in a heart beat, and highly recommend.
We’ve stayed at multiple hotels in the area. This is our favorite! The room, the shower in our room, the heated pool on our deck, comfy beds, cabanas on the beach, food and drink service on the beach, room service & staff were all amazing!
Tago SLH has the nicest rooms in Tulum. I love the privacy, friendly staff and nightly treat delivered to my room. Gym, sauna, sushi bar, and private pool etc
I will be back again very soon
Great stay at TAGO Tulum from the gorgeous room with pool to the incredible people and fabulous food! Special shout out to Andrea, Blanca and Noel for making my stay unforgettable!
Sehr schönes Hotel mit freundlichem Service und top Ausstattung. Zwar etwas teuer, aber die Qualität und das Gesamtpaket sind den Preis definitiv wert.
Very nice staff, great food and drinks. Adored the room with swim out. Gym was limited, some equipment was out of service which was disappointing. Nice beach location.
Best stay!!! Loved the staff , loved the vibe!! Unfortunately i did go when the seaweed was at its fullest but i already knew so we planned to go to a cenote beach club and a lagoon and was amazing. Food is absolutely delicious at Tago and they have a Sushi restaurant there too that I highly recommend. Such an oasis and tranquility. Rooms were gorgeous and the vegetation around was so beautiful. Highly recommend this place, definitely will be coming back!!
Very clean and comfortable rooms. Staff was amazing and very accommodating and super nice and friendly. Bed was comfortable. Breakfast on the beach was amazing. Food at Fara Fara and Remu was high quality and nice to have on site. Overall, very happy with stay at Tago.
My pool didn't work in the original room then we were moved to a new room and the air conditioner soaked the entire room and carpet... I wasted a whole day there because they said it would take an hour to fix and it took hours. I asked for any accommodations and nothing was done for us.
Partial ocean view room was absolutely stunning. The ambiance of the room and hotel, fit tulum vibe completely. The only downside was the sargassum on the beach, which the hotel could not help. However made it hard to sit on the beautiful balcony due to the smell.