"Really disappointed by this place, need maintenance, construction going on all day, room had some sewage smell coming out of the toilet all night, then power went out in the whole place and we had to book a different hotel. Still waiting on my refund for that, not a fun experience 😔"
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"I would definitely come back again. This time with different people or just with my wife only. Francisco my concierge was amazing, the staff was great. The only thing I would improve is having music or a dj at the main pool. And the pebble pool floor was not great. It really messed up my feet."
"The room was beautiful. I loved our private little pool. The hotel isn’t very convenient if you don’t have a car. Taxis can get very pricey without one. The shared hotel pool is very nice too. I would stay here again if I have a car rental to get to the hotel zone area."
"A particularly lovely hotel. It’s difficult to think of a single flaw. The staff were incredibly helpful, facilities fantastic, and we had such a relaxing stay."
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