Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver!
Highly recommend.
Jasmine
เข้าพัก 2 คืน, กรกฎาคม 2025
2/10 แย่มาก
Dena
21 ก.ค. 2025
Place sucked and we were overcharged in cash when we left . I
The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back!
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
El servicio de las personas que trabajan ahí es excelente, se preocupan por ti en todos los sentidos y siempre tienen una buena recomendación para ti en actividades , lugares y restaurantes
We had the best experience at the this hotel. The staff were amazing and went the extra mile to help us out, they even fixed a curling iron. We will be back
Excelente atencion de John en general todo el personal muy amable, las instalaciones son muy lindas y la habitacion muy amplia y limpia recomiendo mucho!
Nous avons passé 6 nuits, chambre propre joliment décoré, grande double douche et double vasque. Chambre spacieuse avec vue piscine, terrasse avec chaises longues.
Très belle piscine à débordement.
Petit déjeuner bien avec plusieurs choix.
Personnel plutôt agréable. Seulement 2 places de parking. Quartier résidentiel, seul bémol chiens qui aboient mais hélas c’est partout. Quelques restaurants dans le quartier et plusieurs supérettes.
Hélas le temps n’était pas avec nous, nous n’avons pas pu profiter de la piscine, on a été plusieurs jours mauvais temps
Newer hotel set deep into a neighborhood. Grounds were kept very clean. Free breakfast on sitr. Chilaquiles were amazing.
No security(locks/keycards) to enter the hotel. Accessible to anyone who walks in the front. Room had a terrible smell of mildew. Extremely large gaps in the foor allowing bugs in. Private pool on our patio was very small (4ftx4ft). Didn't use due to the plants the were covering half of the pool and bare wires sticking out of the wall next to the pool.
Nice hôtel! Staff very helpful and friendly! The hotel was perfect for a quiet time! If you’re looking for party or night life this isn’t the place or the area to go.