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"Excellent Customer Service."

"This was my second time staying here and it was just as great as my first stay over a year ago. The location is convenient and staff is super nice and welcoming. Definitely recommend!!"

"Good"

"The staff was able to tell me where MSG was."

"You have to bring and prepare everything yourself, as there are no amenities or equipment provided."

"Friendly staff, great location & clean room❤️"

"Good"

"The room was very small. No microwave. Not enough elevators working during breakfast. Had to take the stairs up and down 7 flights. There were many options for breakfast but it was very chaotic and people were all crammed together. No little mart to buy water, etc. The bellmen were outstanding. Also, the proximity to Broadway was very nice."

"Beautiful location. Staff AMAZING! Property needs HUGE RENOVATION!!!! Bathrooms bad shape- finishes, walls, doors, etc. falling apart."

"Friendly Staff. Quick check in. Decent free breakfeast although range was limited however saves you a small fortune in NYC. Rooms clean and well maintained. Very quite cant here any noise from hotel or times square. Roof top bar we would have liked to visit however found out on site no children. We avoided the lift from 8am and all was fine, heard its a nightmare at peak times. Go for breakfeast early and straight out. Great location would recommend."

"El hotel está cerca de todo, muy buena ubicación, las habitaciones están limpias y el hotel en general está muy bien, mi única observación es que la habitación es muy pequeña pero teniendo en cuenta que es NY se entiende."