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"It’s a nice place to stay without breaking the bank. Easy drive to Richmond, McHenry or even Crystal Lake. Parking was fine and the view was nice. "

"parking was good. clean room."

"Great find!!! Great staff! Awesome spa area which was maintained very well, and fun little bar. The only it did lack was food on premises, but, literally right outside the hotel doors, there are plenty of options! All around a great hotel"

"Clean room and great staff"

"Cozy,quiet and clean. Water pressure for the tub was a little slow and took a few minutes to heat up but I was satisfied with my stay."

"Check in was quick and staff was friendly! The room was immaculate, beds were perfectly comfortable and room was absolutely spotless! Will be staying here again."

"All of the breakfast options were great. My favorite was the brownies"

"It was ok"

"The room was filthy. The floors were sticky. The mirror was foggy and clearly had not been wiped down. We had a large spider in our room. There were hair balls in the corner of the room. The hot tub had been concreted in, which was not disclosed upon checking in that they no longer had a hot tub. The entire building was very rundown in major need of renovation and updates the hotel staff kept asking unusual and strange questions and making a point to intercept us wherever we were walking in the...

"Major construction outside hotel. It affects the view from balconies and traffic around building."

"Eggs where ok,be nice to have choice of no cheese People nice and help full Ac worked like it should "

"Room was nice enough, but the bathroom was not thoroughly cleaned from the previous guests stay - there was a used washcloth still on the floor under the vanity, which is raised. You have to request for the room to be cleaned or refreshed and we requested on 2 subsequent days and it didn't happen until we happened to bump into the person who was cleaning the rooms. She still did not have us on her list but was very nice and popped in to refresh (which is what you need for clean towels or more...

"Everything was very good"

"Goor price "

"Staff was incredibly friendly. "

"Love this hotel, won't stay anywhere else in Lake Geneva "

"2nd time staying here. Great upscale hotel. Very quiet, clean. Will be staying here anytime I’m visiting son at college. Gas station next door and several restaurants/pubs within 2 -5 miles."

"Convenient, clean room"

"The view of Lake Geneva was amazing from the room's balcony, and even better at their outdoor patio facing the lake. We very much enjoyed the incredible sauna/hot tub/pool combination also."

"I had been there before Best Western took it over and there was a pleasant difference. Clean, cared for, friendly and helpful,"