Search Hotels Near Treasures of the Gulf Museum, Port Isabel

"Staff were very friendly and easy to talk to,place was very clean and well kept there was a few things with the room and the balcony had a lot of cigarettes I’m guessing they didn’t clean it but they need to there could of been kids their other than that I think the place was so beautiful and neat was very nice and would stay there again 9/10"

"Staff are good"

"Nice"

"Make sure you never stay on the 3rd floor-since you will be woken up at about 7AM by things be dragged across the floor for about 2-3 hour long above you. This is where they serve breakfast and for some reason this are being dragged very loudly above. you."

"Great staff! Food is delicious "

"Was very noisy at night with pool parties. But overall very good"

"Never stay at this place or use Expedia. Our first room only had cold, brown water. We tried to let the hotel know but couldn’t find anyone at the front desk and no one answered the phone. You can’t leave a message either. We even tried to email and to this day no one has answered it. It was difficult to get a new room and on our second day in that room there was no water for hours. Now we’re trying to get a refund, but that is proving very difficult since we used a third party - Expedia. We’ve experienced nothing but terrible customer service from this hotel and Expedia."

"Mildew smell, threadbare sheets, stained curtains and comforters, springy beds, flickering lights, loud music until 4 am Nextdoor. Went here for spring break and would have had a great time if we had just picked another place to stay, they miscellaneously charged my friends card for a huge sum of money and thought they could get away without us noticing and then didn’t take any accountability for their mistakes. Pool and hot tubs and tennis courts are nice enough and the beach isn’t too crowded. Staff is unenthusiastic and unhelpful and the security deposit was as much as the room. Do not stay here. "

"I would never stay here again, bathroom had black mold in corners ,tub was cracked ,room stunk of mildew,it was spring break only thing good was the hot tub was hot staff was pleasant and thank goodness we only had a bed to sleep,never again would i book through hotels.com you need to check out this hotel."