โรงแรมใกล้ทะเลสาบเทรลวูด, เพทัล

"👍"

"Our room was pristine and decorated beautifully, the breakfast was delicious and served by the hosts, plus they were also very friendly."

"I usually don’t write reviews and I truly don’t mean to be so critical but this stay was truly scary and unsanitary. I will say the gentleman who checked me in was very kind, but there was nothing else positive about this stay. So for starters all “non smoking rooms” are on second floor(smoke rises). My scrubs for work smelled like I’d been smoking all night. The towels looked used with black finger prints on them. Apparently they wash them themselves rather than using a towels service. ...

"Wonderful"

"Staff - Front Desk - Michael- VERY RUDE upon check in and each time we passed the front desk he would not say hello. Terrible attitude and customer service. This is the reason I may never return there. When I checked in, I was told that no rooms were clean nor available until 3pm. I and my son sat in the lobby 25 minutes. A husband and wife walked in and immediately received a room. Unacceptable……..,,,"

"."

"This is the second time I’ve stayed here. It’s very clean. The staff are all very friendly and helpful. The breakfast is better than most hotel breakfast with a good selection and very efficient and friendly staff making sure you have everything you need. Our room had a great air conditioner and the shower was nice and hot."

"We had a problem with the room we were given. When I contacted the front desk, the attendant was very generous and offered an upgrade room. We also asked about local places to eat that were still open. She made several recommendations and gave us discount coupons for one of the restaurants. That is customer service!"

"Nice stay"

"The door on our room would not lock and the door wouldn't stay shut. We were told to just push it really hard to keep it closed then lock the deadbolt. We were moved to another room after asking if we could just have a room with a sofa bed. I wouldn't stay here again."

"Nasty hair everywhere, contacted the customer service number, never had anyone sent out to make it right. Never had new sheets brought to us like they promised. Nasty floors, nasty everything. Will absolutely 100% never be back. Waste of my money."

"The room was clean and the beds were very comfortable."

"The rooms are gross! Dirty, furniture filthy and needs renovations terribly"

"The place is terrible. I would not go there again ever. The price is not right for the place. Get higher but more clean place."

"Liked bar area service good. Pool needs attention. Filters not working correctly. Water quality bad."

"The staff were extremely helpful, friendly, and accommodating. They truly made our stay enjoyable, and I would give them 5 stars without hesitation. While the hotel itself was just okay and could benefit from some repairs and updates, the staff mentioned that a complete renovation is planned soon, which is encouraging. The hotel was clean, and the two-bedroom layout was perfect for our family, providing plenty of space and comfort during our stay. Overall, we had a positive experience and...

"The AC was the only good thing about it. It is full of bums, and they overprice everything. They put me into a dirty room when I first checked in, with holes in the sheets and the curtains, dirt on the walls and some kind of black substance that looked like mold. If you can afford not to, do not stay here."

"I had a really bad experience, It was expensive $67,59 for a really smelly and nasty room, the bathroom was very dirty and with stained towels, the toilet and tub were filthy and disgusting. I was desperate to get a room to stay only one night, because l was exhausted after driving my truck for 8 hrs. The worst part was the bathroom.AWFUL EXPERIENCE AND SERVICE. Don’t stay there please ever!!"