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"Very nice location with a wonderful view on the lac. Friendly personnel and a very clean room."

"Very basic hotel accommodation and recommended for convenience only."

"It was "

"Room door was open to the pool....like a two-floor motel set-up, but on the 9th floor. Had to take 2 elevators to enter/exit the room. Woken by kids screaming in the pool at 8am. The onsite "restaurant/bar" is a sad corner off the pool that didn't seem to be staffed. It was priced accordingly but the pictures make you think you're getting a deal. You're not."

"No service and no quality"

"Restaurant food was outstanding had breakfast and dinner. Everything was perfect except for the $50 a night for parking."

"Very good 👌"

"Clean, comfortable room, great breakfast. Fun Happy hour!"

"The hotel is in a great location relative to the airport. Our room was very nice and clean, bed was comfortable. Staff was excellent and welcoming. Paid parking area was safe and steps to the back entrance. Only negative, and could have just been our room, I could hear my neighbor using the bathroom in the middle of the night when the a/c wasn't blowing."

"This was an excellent stay. I was traveling on business and I stay in Miami frequently, so I hope to stay here again. It's conveniently located and the rooms were spacious with very nice amenities. "

"The door to the bathroom was broke. Even if it wasn't broke, you could see through it to someone using the restroom. The air conditioning rattled all night. It's nice but not worth the money. I purposely chose it because I had a better rating and was a nicer place for my wife and kids. I should have saved two hundred dollars and choose another place. "

"The New Yorker give us nice room, very friendly and helpful . Good location for our Cruise embarkation for the next day. This is my 2nd time booking this property. It's for my friend for the first one and for this trip for me and a friend of my friend. Well recommended. 👍👍"

"Okay hotel"

"Excellent stay."

"Amazing location, super friendly staff, clean rooms! Super happy! "

"The bar was stocked but they would not serve. They made my husband go upstairs to the 9th floor which was a night club and had long lines. The front desk staff was amazing but the lady at the cafe area was extremely unfriendly. So much so, she saw us watching tv, turned it off. Other than that, it was a pleasant be cruise stay. "

"Would be practical and very nice if they were some umbrellas around the pool to enjoy it in the shade, min desired"

"Bus transportation from airport to cruise ship the next day was great. Old Tom's restaurant was great. Breakfast was just ok, we should have gone next door to McD's. "

"The room could've been a lot cleaner. Lot's of dust on surfaces, sewer smell coming from the bathtub, peeling lacquer on furniture. Signs of recent renovation done poorly."

"Upon check-in, we bought the shuttle to go to the port of Miami and the next morning we were catching the shuttle to go to the port. I had my 84-year-old dad with me that I’ve talked to Maria with multiple times and they were trying to tell me we can’t take the wheelchair on the shuttle and I almost had me buy an Uber, but then some woman came and offered for us to get onto the shuttle with no charge so that was great customer service. I was a bit annoyed by this whole situation, but she did...